Implementation Project Manager (Healthtech)

Carex is partnering with a Healthtech Startup partner for a 6 month Contract / Contract to Hire Implementation Project Manager! This role leads customer implementation projects from contract execution through to successful delivery, ensuring projects are completed on time, within budget, and aligned with contracted outcomes. The Implementation Project Manager will also provide solution advisory services and drive process improvements throughout the implementation lifecycle.

What You'll Do
• Lead full lifecycle implementation projects to ensure on-time, on-budget delivery aligned to customer outcomes.
• Manage project scope, schedule, cost, risks, and changes with effective escalation and communication practices.
• Guide customers through implementation design decisions, data collection, discovery activities, and product demonstrations.
• Collaborate with internal and external stakeholders to capture client requirements, identify additional needs, and deliver exceptional service.
• Proactively identify risks and develop contingency plans, presenting mitigation strategies to senior leadership.
• Drive implementation process improvements by identifying operational gaps and authoring new procedures.
• Mentor team members in project management best practices, tools, and processes.
• Maintain rigorous project tracking through status reporting, time management, and RAID log updates.
• Collaborate with vendors and external service providers to ensure timely delivery and quality deployment of IT solutions.

What You'll Bring
• 3–5 years of experience managing full lifecycle healthcare technology implementation projects, delivering consistently on time and on budget.
• BA/BS degree or equivalent experience.
• 1–2 years of experience supporting client process optimization and change management initiatives.
• Background in SaaS project management with a solid understanding of business operations.
• Experience leading healthcare system implementations (e.g., EMR/EHR or other clinician-impacting technologies).
• Expertise in project governance, including planning, resource reporting, and executive-level escalations.
• Proven success in process improvement initiatives within a PMO environment.
• Ability to quickly learn new products and solution architectures.
• Exceptional communication and facilitation skills, delivering a customer-centric experience.
• Strong organizational skills with both attention to detail and a strategic perspective on project outcomes.
• Ability to thrive in a fast-paced environment, responding to escalations and time-sensitive issues.
• Proficiency in project management tools, including SmartSheet, MS Project, MS Excel, MS Word, MS PowerPoint, and MS Visio.
• Experience with use case definition and requirements gathering for technical projects.

Preferred Qualifications
• Project Management Professional (PMP) Certification or Certified Associate in Project Management (CAPM).
• Healthcare IT or Operations experience.
• Experience leading web technology deployments.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

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