Immediate Hiring: Customer Care Associate - Fully Remote Role
Fit right into our supportive and forward-thinking team as a Customer Care Associate - Fully Remote Role! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â Are you passionate about giving amazing service? Are you consistently a top performer in your current company? If so, come and join our award-winning Customer Care team and be rewarded with a great salary and great opportunities for growth in your career.
About ihateironing:
We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier, press a button on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day.
Customer care is one of the most important aspects of our business. Your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. This is a complex role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and... resolve any issues that arise.
There will be a two week training period in London, for which you must be able to attend. Travel and accommodation will be provided.
Requirements
We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:
 Two year's minimum previous customer care experience
 Excellent attention to detail
 Well-organised and punctual
 A reliable and supportive team player
 Multitasking and time management
 Honesty and professionalism in everything you do
 Working hard and weekends when required
 Comfortable handling with 50+ calls on a daily basis
 Troubleshooting issues that may arise
 Handling customer complaints and providing appropriate solutions
 Ability to think on your feet and use your own initiative
 Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers
Benefits
 £30,000 salary
 £20.00 monthly health and fitness subsidy
 Opportunity for profit-related bonus
 Company pension
 Paid accommodation for two weeks of training in London
 Subsidised laundry and dry cleaning
 Opportunity for progression
 Great working environment
 Fully remote position
 Work every second weekend Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
About ihateironing:
We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier, press a button on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day.
Customer care is one of the most important aspects of our business. Your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. This is a complex role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and... resolve any issues that arise.
There will be a two week training period in London, for which you must be able to attend. Travel and accommodation will be provided.
Requirements
We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:
 Two year's minimum previous customer care experience
 Excellent attention to detail
 Well-organised and punctual
 A reliable and supportive team player
 Multitasking and time management
 Honesty and professionalism in everything you do
 Working hard and weekends when required
 Comfortable handling with 50+ calls on a daily basis
 Troubleshooting issues that may arise
 Handling customer complaints and providing appropriate solutions
 Ability to think on your feet and use your own initiative
 Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers
Benefits
 £30,000 salary
 £20.00 monthly health and fitness subsidy
 Opportunity for profit-related bonus
 Company pension
 Paid accommodation for two weeks of training in London
 Subsidised laundry and dry cleaning
 Opportunity for progression
 Great working environment
 Fully remote position
 Work every second weekend Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now