Hybrid Field Interviewer

Vital Research is dedicated to creating vibrant communities through inclusive social science research and evaluation. The Field Interviewer role involves collecting confidential survey data to inform social research, requiring strong communication skills and the ability to work independently.ResponsibilitiesReach out to participants from a provided list and schedule/complete in-person surveysConduct 1 survey per day or 5 surveys per week using assigned tools and protocolsMust be able to conduct surveys in all interview modes (phone, in-person, or video conferencing) based on participant preferenceOrganizing and managing your interview schedule independentlyAccurately capture participant responses using company-provided tablets and software, with high attention to detail and confidentialityMaintain professionalism, empathy, and cultural sensitivity in all interactionsCommunicate regularly with the research team for updates and supportUtilize provided translation service to administer surveys as needed to non-English-speaking participants, undergoing training to use systems properlyEnsuring compliance with confidentiality, federal HIPAA regulations, and data security requirementsSkillsPassion for serving the local communityBackground in social services or community outreachEmpathy and clear verbal communication skillsAbility to be a self-starterConduct surveys in all interview modes (phone, in-person, or video conferencing)Organizing and managing interview schedule independentlyAccurately capture participant responses with high attention to detail and confidentialityMaintain professionalism, empathy, and cultural sensitivity in all interactionsCommunicate regularly with the research team for updates and supportEnsure compliance with confidentiality, federal HIPAA regulations, and data security requirementsSelf-driven and comfortable working independently in a remote environmentTech-savvy with proficiency in Zoom and other web-based platforms like SalesforceExperience conducting interviews, surveys, or working in research settingsExcellent communicator who builds trust and rapport with participantsComfortable engaging with participants through multiple channels, including in-person, phone, and video interviewsStrong attention to detail and excellent organizational skillsComfortable using tablets, downloading mobile apps, and using other digital tools to complete tasks efficientlyEnjoy working independently and managing your own scheduleAccess to a personal vehicle for in-person interviewsBilingual in English and SpanishBenefits$50 upon completion of pre-training modules$300 upon completion of virtual training$50 upon completion of a skills assessment and mock interviewCompany OverviewVital Research is a social research and consulting firm providing evaluations and survey products. It was founded in 1982, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is https://vitalresearch.com.



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