HUMAN SERVICES PROGRAM DEVELOPMENT SPECIALIST

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. HUMAN SERVICES PROGRAM DEVELOPMENT SPECIALIST Job Location Division of Employment and Rehabilitation Services (DERS) Rehabilitation Services Administration (RSA) 1701 North 4th Street, Flagstaff, Arizona 86004 Posting Details Salary $27.1410/ hourly ($56,453.28 annually) Grade 20 Closing Date Open until sufficient resumes are received Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team! The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. DES is seeking an experienced and highly motivated individual to join our team as a Human Services Program Development Specialist with the Rehabilitation Services Administration (RSA). The Human Service Program Development Specialist position will expand competitive integrated employment opportunities for persons with disabilities. This position is responsible for the coordination of employer outreach and employment related activities for clients. This includes comprehensive job placement services to individuals with disabilities and assisting businesses to identify workforce recruitment needs that can be met with individuals with disabilities that are involved with the Vocational Rehabilitation (VR) program. This position acts as a liaison, by supporting Vocational Rehabilitation Counselors, Employers and Clients in understanding the current and emerging workforce needs, to effectively prepare and match job seekers with employment opportunities. This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance. Job Duties Essential Duties and Responsibilities include but are not limited to • Establish and maintain professional relationships with business and community entities to expand employment for people with disabilities. • Provide public relations and outreach to employers and coordinates with VR staff. • Provide job readiness skill training to VR clients, case management, job search assistance, placement, retention, facilitates client communication with partners and local stakeholders. • Document all activities in the client case file. • Assist with the design, development and maintenance, including ongoing consultation, training and mentoring to VR counselors, supervisors and employers. • Complete reporting documents and tracks referrals and placements. • Provide training, technical assistance and coordination to Vocational Rehabilitation Counselors, Supervisors, support staff, clients and community providers on employer relations and employment issues. • Provide market driven individualized placement services that achieve the alignment of business needs and VR client vocational goals. • Coordinate and manage the referral process with VR staff, and works with VR counselor and supervisor to coordinate the placement of clients into a competitive employment setting. • Maintain a database including employer contacts, community outreach, staff/client outreach, current job openings, and job-ready VR clients. • Partner with local area business service team members to meet local employer needs and prevent duplication of efforts, utilizing partner as well as off-site visits, and provide subject matter expertise and technical assistance to external partners. • Attend training required by program assignment. Knowledge, Skills & Abilities (KSAs) Knowledge in • Effective job search methods, job preparation techniques, and accommodations for individuals with disabilities. • Labor market information and in demand industries and occupations; effective recruitment, retention and workforce development methodologies applicable to businesses, social, cultural and economic conditions that impact the populations and