Human Resources Coordinator

Description This position is located in the Oklahoma City/Edmond area. The Human Resources Coordinator works directly with our clients as a provider of HR services including employee and manager training, issue resolution, compliance guidance, and writing policies. This person coordinates with our payroll, benefits, tax/accounting, and IT teams to ensure an excellent client experience. The HR Coordinator is the face of the organization for assigned clients. JOB DESCRIPTION/RESPONSIBILITIES Communicate needs proactively with the client, and assists in developing integrated solutions such as: • Coordinate client open enrollments by communicating with client, agent, and Exodus HR • Deliver Supervisor and Employee Human Resource Compliance Trainings and Seminars • Learn and use the UKG (hr/payroll) portal to assist client • Development of Job Descriptions • Development of Employee Handbook • Compensation Statements • Communicate Safety needs to Exodus HR Safety Department • Develop a well-defined strategy for recruiting new employees by assisting with employment branding, competitive salary range, job descriptions, company recruiting culture, hiring sources, etc. • Perform new client company orientations and new client benefits enrollments, including, but not limited to : o Creation of Employment Forms, Employee File Audits, Client Compliance Audits. o Develop a customized solution for ongoing solutions for new hire onboarding and benefit enrollment . o Train employers and employees on payroll and timekeeping software. • Assist Clients with Employee Issues and Regulatory Compliance with assistance from the Human Resource Director. • Respond to unemployment claims for clients at their request (if needed). • Complete on-site new employee onboardings as needed. • Use Exodus HR systems to track and report client activity and issues. • You will be required to implement a step by step outlined HR System and basic structure for all clients to maintain compliance and develop and deliver a calendar of services. • Provide company and service information and resolve client complaints by pinpointing problems; offering solutions , corrections, or adjustments; and following up to ensure customer satisfaction. • Occasionally assist our Business Development Team with prospect calls and demos. QUALIFICATIONS/SKILLS - Must be able to keep up-to-date and comply with federal, state, and local regulatory requirements and advise clients when necessary. - Ability to deal professionally, courteously, and efficiently with clients and employees who have questions or problems and maintain a consistent and positive customer service image as well as a high level of patience and understanding when interacting with clients and employees. - Ability to multi-task and work independently. Must be organized and have effective time management skills. - Follow through is a must. PHYSICAL DEMANDS - While performing the duties of this job, you will be regularly required to see, talk and hear. - Will be frequently be required to stand, walk, sit; use hands to handle, feel, reach with hands and arms; and stoop or kneel. - Must occasionally lift and/or move up to 15 pounds. - At times, could require more than 40 hours per week to perform the essential duties of the position. - Fine hand manipulation (keyboarding). - Travel required for customer visits; new and existing business. The percentage of travel time varies according to new clients and client needs. EDUCATION/BACKGROUND • We require a Bachelor’s degree in HR and one year of prior experience in an HR setting where the majority of the work day is spent doing a variety of HR tasks. • Must obtain a PHR or SPHR within one year of eligibility. • In lieu of Bachelor’s Degree in HR, we will consider four years of prior HR experience in an HR setting where the majority of the work day is spent doing a variety of HR tasks and one of the following: o PHR or SPHR certification o SHRM-CP or SHRM-SCP certification • Employee benefit compliance knowledge is preferred. • Customer Service Experience is required • Public Speaking on Human Resources subjects is highly desirable Summary We’re more than a workplace — we’re a team committed to meaningful impact, strong relationships, and exceptional results. Guided by our core values of Finding the Joy, Being People Focused, and Driven by Excellence , we create an environment where collaboration thrives, growth is encouraged, and success is shared. We believe work should be both purposeful and fulfilling. We celebrate wins, support one another through challenges, and approach every opportunity with positivity and determination. Our people are at the center of everything we do — from how we serve our clients to how we invest in each other’s development. If you’re motivated by high standards, inspired by teamwork, and energized by making a difference, you’ll feel right at home here. Come grow with a team that works hard, supports deeply, and never loses sight of the joy in meaningful work.