[Hiring] Wellness & Recovery Specialist - Peer Support Certified @Elevance Health
Role Description
The Wellness & Recovery Specialist - Peer Support Certified is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members.
• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
• Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.
• Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
• Acts as a resource for staff on decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.
Qualifications
• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
• Valid, active, certified recovery specialist/coach certification and/or peer/family support specialist certification required.
Requirements
• Knowledge of care-coordination and case management concepts strongly preferred.
• BA/BS or MBA preferred.
• Comfortable managing high call volume preferred.
• Experience working in virtual or telehealth experience preferred.
Benefits
• Market-competitive total rewards including merit increases, paid holidays, and Paid Time Off.
• Incentive bonus programs (unless covered by a collective bargaining agreement).
• Medical, dental, and vision benefits.
• Short and long term disability benefits.
• 401(k) + match.
• Stock purchase plan.
• Life insurance.
• Wellness programs and financial education resources.
The Wellness & Recovery Specialist - Peer Support Certified is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members.
• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
• Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.
• Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
• Acts as a resource for staff on decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.
Qualifications
• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
• Valid, active, certified recovery specialist/coach certification and/or peer/family support specialist certification required.
Requirements
• Knowledge of care-coordination and case management concepts strongly preferred.
• BA/BS or MBA preferred.
• Comfortable managing high call volume preferred.
• Experience working in virtual or telehealth experience preferred.
Benefits
• Market-competitive total rewards including merit increases, paid holidays, and Paid Time Off.
• Incentive bonus programs (unless covered by a collective bargaining agreement).
• Medical, dental, and vision benefits.
• Short and long term disability benefits.
• 401(k) + match.
• Stock purchase plan.
• Life insurance.
• Wellness programs and financial education resources.