Health Coach (1099)
About 9amHealth We’re creating a new standard of care. 9amHealth is specialized cardiometabolic care —a first-of-its-kind, whole-body approach to preventing and treating obesity, diabetes, high blood pressure, and high cholesterol, and help with weight management. We offer custom care plans, prescription medications, and expert guidance to help our members live healthier every day. 9amHealth was founded in 2021 by the team behind mySugr (acquired by Roche in 2017) and has brought together a team of leaders from across cardiometabolic healthcare along with the backing of leading investors like Cigna Ventures, 7Wire Ventures, and Founders Fund. What it is We are hiring a health coach who knows caring for people with chronic conditions like diabetes and obesity isn’t a job, it’s a calling. You feel a deep desire to be a force of positive change for the individuals you care for, but also within the field of cardiometabolic health-at large. You speak compassionately but earnestly, committing yourself fully to helping people understand their conditions, but also have faith in what’s possible with the right support and resources. You act from a place of empathy, always: taking the time to ask tailored questions, and get into the weeds with people to find the right solutions for them. In turn, the people you care for see you as a confidante. They turn to you because they know you’ll listen, and because they know that when they ask for help, you’ll go the extra mile to help them thrive. What you’ll do • Provide motivational support and educational communications to 9amHealth members that are managing obesity, diabetes, hypertension, high cholesterol, and weight concerns via zoom. • Use motivational interviewing, and coaching techniques to support lasting behavior changes in areas like nutrition, sleep hygiene, movement, and stress management using standards of care aligned with NBC-HWC. • Maintain an up-to-date calendar to support member visit scheduling. • Utilize member data to personalize sessions and support members in achieving their health goals. • Complete accurate documentation of all member visits and interactions in the electronic medical record (EMR). • Reinforce nutrition and lifestyle plans developed by 9amHealth RDs, tailoring guidance to each member’s goals and preferences. • Escalate member concerns and help deliver an exceptional care experience. • Deliver empathetic, inclusive care that respects and reflects the diverse backgrounds, identities, and experiences of all members. Note: Health coaches may work with other companies in addition to their services for 9amHealth. What you’ll need Minimum Qualifications Active certification in health coaching or related fields. NBC-HWC strongly preferred • Expertise in chronic conditions like diabetes, hypertension, high cholesterol, and obesity • 5+ years of direct client care, ideally in clinical or telehealth settings focused on chronic disease coaching • Comfort with digital tools, including EMRs and coaching platforms • Strong relationship-building skills with compassionate, personalized communication • Self-directed and reliable, with a strong sense of ownership and accountability in delivering high-quality care independently • Virtual care experience, including chat, phone, and video • Dedicated, private workspace with reliable high-speed internet for confidential care delivery • Preferred Qualifications • Prior work at a digital health company focused on chronic conditions. • Multilingual capabilities to support diverse patient populations. Why 9amHealth • Design a schedule that aligns with your lifestyle and commitments • You’re in control of when you work, flexibility is built into how we operate. • Skip the logistics - we handle the business side • From client acquisition to billing, we take care of the operations so you can stay focused on delivering great care. • Sharpen your coaching skills • Access supportive insights to help you grow, strengthen your impact, and reflect on what’s working with clients. • Work remotely from anywhere in the U.S. • As long as you’re in a secure, quiet space with reliable internet, a webcam-ready computer, and headphones, you’re good to go. • Be part of a mission-driven, supportive community • We will cheer on your success, and share your commitment to caring for people with chronic conditions Our commitment to diversity and inclusion Diabetes disproportionately impacts BIPOC (black, indigenous, and people of color) communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign-born residents. Apply tot his job