Fully Remote Customer Service Representative – Remote Client Representative

Remote Full-time
Location: 100% Remote
Schedule: Flexible
Since 1951, we have proudly served working-class families by providing life, accident, and supplemental health products that help protect members of labor unions, credit unions, associations, and their families.
We are seeking dedicated, service-oriented individuals to join our growing remote team and build long-term client relationships through virtual consultations conducted via Zoom.
Requirements • Responsibilities • Rewards
Conduct Remote Client Consultations
Meet virtually with clients to understand their needs, explain policy features and coverage options, and provide clear, professional guidance.
Provide Exceptional Customer Service
Support policyholders with questions, policy updates, claims assistance, and ongoing account support.
Build Long-Term Relationships
Maintain regular communication with clients to review life changes, update coverage needs, and strengthen client relationships over time.
Maintain Compliance & Documentation
Follow company policies and industry regulations while keeping accurate and organized client records.
Suggested Qualifications
Strong communication and interpersonal skills
Basic computer and virtual meeting proficiency
Positive attitude and strong work ethic
Outgoing, professional, and customer-focused personality
Effective time management and organizational skills
Leadership or management experience is a plus, but not required
Job Benefits
100% Remote Work-From-Home Opportunity
Weekly pay with performance-based bonuses
Structured contracts and advancement opportunities
Health Insurance Reimbursement Program
Life Insurance Benefits
Flexible Schedule & Retirement Plan Options
Lifetime Renewal Income Opportunities
Ongoing mentorship, training, and leadership development
Interview Process
All interviews are conducted via Zoom video conferencing for convenience and flexibility.
👉 Apply today to begin building a rewarding remote career while helping protect families and supporting clients from anywhere.

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