Financial Counselor

Quincy Medical Group is seeking a Patient Financial Counselor who enjoys problem-solving and assisting patients with the financial aspects of their care. The role involves providing accurate cost estimates, managing patient account balances, and ensuring effective communication regarding payment options and financial responsibilities.ResponsibilitiesPrepare and provide accurate patient cost estimates based on insurance benefits, provider orders, and scheduled servicesReview patient accounts to identify balances, coverage details, and appropriate collection strategiesCommunicate clearly with patients regarding financial responsibility, payment options, and available resourcesCollect payments at time of service and follow up on outstanding balances in a timely and professional mannerWork closely with clinical departments, billing teams, and insurance providers to ensure accurate information and coordination of careMaintain detailed and compliant documentation within billing systemsApply critical thinking to resolve discrepancies, research account issues, and identify appropriate next stepsSkillsHigh school diploma or GED requiredStrong critical thinking and problem-solving skillsAbility to analyze insurance benefits, estimates, and account balancesConfidence in discussing financial information with patients in a clear and professional mannerStrong attention to detail and accuracyProficiency with computer systems and billing softwareExcellent communication and customer service skills1–2 years of experience in healthcare billing, insurance, collections, or financial services preferredBenefitsComprehensive health, dental, and vision insurance, including a health navigation assistant.Employer-provided life insurance and short- and long-term disability coverage.Up to $5,250 annually to support your educational goals.Starting at 17 frontloaded PTO days, 6 paid holidays, and 5 paid volunteer days.Up to 12 weeks of paid parental leave, childcare assistance, and financial support for adoption and surrogacy.Bi-weekly 401(k) employer match and access to earned wages before payday through the Instant Pay Benefit.Company OverviewQuincy Medical Group (QMG) is a healthcare provider with strengths in primary and specialty care. It was founded in 1937, and is headquartered in Quincy, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://quincymedgroup.com/.



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