FINANCIAL AID OFCR 2

UC Santa Cruz is a public university known for its innovative approach to education and research. They are seeking a Financial Aid Officer 2 to provide advice and information on financial aid policies and procedures while assisting students and their families with financial aid programs. Responsibilities Provides advice and information to current and prospective students and parents on financial aid policies, procedures, and regulations Analyzes student inquiries, determines relevant issues, and recommends solutions Performs needs analysis and assesses eligibility, recommends adjustments to aid awards Participates in outreach services to prospective students, parents, and the general public Participates in standing department committees to raise issues and receive direction on practices and procedures Skills Bachelor's degree in related area and / or equivalent experience / training Ability to apply policies, regulations and practices for awarding financial aid Ability to apply University policies, processes, and procedures Basic knowledge of advising and counseling techniques Ability to apply knowledge of policies to individual situations Problem identification and critical thinking skills Ability to calculate financial aid with attention to detail and accuracy Organizational skills and ability to prioritize work and meet deadlines Written and verbal communication skills. Active listening skills. Customer service orientation Ability to assess processes and recommend improvements. Good interpersonal skills Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs Experience using complex databases Financial Aid Experience Benefits Full benefits Company Overview Waco Tribune-Herald is a newspapers company that offers news, entertainment, and sports updates In Texas. It was founded in 1892, and is headquartered in Waco, Texas, USA, with a workforce of 51-200 employees. Its website is