Finance Clerk
About the position
As a Finance Clerk, you’ll be a part of bringing humanity to business. #experienceTTEC. This position is onsite in Malta, NY for local candidates (within 30 miles) and remote for candidates outside the area.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
Do you have a passion for organization and perfecting small details? Are you task oriented and love helping others? In this role, you’ll interact with other team members to research, answer questions and solve problems while performing back office and administrative type functions, related work and special projects as requested. Whether it’s getting answers for internal customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Responsibilities
• Research, resolve, and reconcile payment exceptions, including unidentified payments, lockbox items, chargebacks, refunds, and NSF activity
• Monitor and make decisions on Positive Pay exception items
• Prepare daily lockbox courier packages and support end-to-end payment processing
• Document and improve departmental standard operating procedures to drive efficiency
Requirements
• 6 months or more of clerical experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Data entry skills (35 wpm)
Benefits
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage of $19.71 plus performance bonus opportunities
• Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
• PTO
• tuition reimbursement
• health and wellness incentives
• 401k plan
• health and wellness benefits (medical/dental/vision coverage options)
Apply tot his job
Apply To this Job
As a Finance Clerk, you’ll be a part of bringing humanity to business. #experienceTTEC. This position is onsite in Malta, NY for local candidates (within 30 miles) and remote for candidates outside the area.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
Do you have a passion for organization and perfecting small details? Are you task oriented and love helping others? In this role, you’ll interact with other team members to research, answer questions and solve problems while performing back office and administrative type functions, related work and special projects as requested. Whether it’s getting answers for internal customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Responsibilities
• Research, resolve, and reconcile payment exceptions, including unidentified payments, lockbox items, chargebacks, refunds, and NSF activity
• Monitor and make decisions on Positive Pay exception items
• Prepare daily lockbox courier packages and support end-to-end payment processing
• Document and improve departmental standard operating procedures to drive efficiency
Requirements
• 6 months or more of clerical experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Data entry skills (35 wpm)
Benefits
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage of $19.71 plus performance bonus opportunities
• Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
• PTO
• tuition reimbursement
• health and wellness incentives
• 401k plan
• health and wellness benefits (medical/dental/vision coverage options)
Apply tot his job
Apply To this Job