Field Service Engineer- Phoenix, AZ
Beckman Coulter Life Sciences, part of Danaher Corporation, is focused on innovating within life sciences and biotechnology. The Field Service Engineer will ensure customer satisfaction by managing accounts, addressing needs promptly, and achieving revenue targets through relationship building. Responsibilities A FSE (Field Service Engineer) must have ability to manage a customer account in its entirety, and when accessing an account, determine on where we can add more value by offering other services (i.e. reagents, consumables, additional or new equipment leads, service on nonâagreement instruments, etc.) Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a âfirst time fixâ Ability to cultivate customer relationships measured by the attainment of revenue goal by individual and their District. This includes annual growth of Field Service Maintenance Agreements monthly base billing and the support of sales initiatives through lead generation. Achieve annual revenue target with expected yearâoverâyear growth of 8â10% Skills Associate's degree in mechanical, electrical, biological science, life science, or military equivalent. * Relevant professional experience may be accepted in lieu of formal educational requirements Experience using standard test equipment to troubleshoot and service instrumentation Excellent customer communication skills, with the ability to clearly convey information and build strong relationships Local travel is required for this role daily. Ability to travel overnight 40-60% of the time Ability to lift 50 pounds Must have a valid driver's license with an acceptable driving record Bachelors Degree in a scientific discipline Highly computer literate (Microsoft Office Suite, PowerBI, Sales Force, ServiceMax) Prior field service experience in related field Benefits Paid time off Medical/dental/vision insurance 401(k) Company Overview Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health. It was founded in 1969, and is headquartered in Washington, District of Columbia, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Danaher Corporation has a track record of offering H1B sponsorships, with 7 in 2025, 4 in 2024, 3 in 2023, 1 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.