Fax Administrator

Title: Fax Administrator
Location: Remote
Start Date: Mid-June
Duration: 2-3+ month contract
Compensation Range: $22 - $27 / hour W2

Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship

Job Description:
This role supports the client's fax infrastructure project by conducting outreach to internal stakeholders, gathering data on fax line usage, and accurately logging responses to inform a broader technology transition.

Job Summary
•Conduct outbound calls to approximately 700 contacts using a scripted questionnaire to gather fax line usage data
•Collect and document information on how each fax line is used and by whom
•Log all responses accurately into a provided spreadsheet or tracking template
•Review and incorporate data from Microsoft Forms pre-screen surveys as needed
•Handle calls professionally, including interactions with uncooperative or difficult contacts
•Organize and maintain collected data with a high degree of accuracy and attention to detail
•Collaborate with the team to ensure data integrity throughout the information-gathering phase

Minimum Requirements:
•Background in healthcare, with familiarity with fax technology in a healthcare setting
•Strong verbal communication and customer service skills, with the ability to manage challenging call interactions
•Proficient in Microsoft Excel, including data entry and organization
•High attention to detail with consistent accuracy in data logging and record-keeping
•Ability to work independently in a remote environment using personal laptop and cloud-based tools

Preferred Qualifications:
•Experience using Microsoft Forms for data collection or survey review
•Pivot table or basic data analysis skills in Excel
•Prior experience in an administrative or data-gathering role within a healthcare or clinical environment
•Comfortable working from scripted outreach materials and following structured workflows

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