Eyecare Consultant

Specsavers is a multi-award-winning optical retail group that is rapidly expanding in Canada. As an Eyecare Consultant, you will play a crucial role in providing quality and affordable eyecare, exceeding customer expectations while guiding them through their eyewear options. Responsibilities Introducing what we’re all about and that is providing the ultimate in quality and affordable eyecare for everyone Pleasantly exceed your customers’ expectations through your shining, caring personality Guide them through our range of stylish frames Support customers who see themselves through contact lenses for the first time Embracing our unique Specsavers Customer Experience model Prioritize driving long term customer relationships over short term results Work well under pressure while also achieve excellent technical standards Creating and celebrating WOW moments Delivering experiences that transcend customers’ expectations Provide knowledgeable eyewear suggestions and styling advice Offer flexibility to work retail hours which may include some later nights and weekends Skills A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience Ability to work well under pressure while also achieving excellent technical standards Friendly and outgoing demeanor while working with customers to provide knowledgeable eyewear suggestions and styling advice Reliability and flexibility to work retail hours which may include some later nights and weekends No experience in optics necessary but a passion for customer service and a willingness to learn Experience in optics Benefits 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules Opportunities to advance your career with a professional development plan In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada – you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada by 2024. Extended health benefits Company Overview Specsavers is an eye care center that provides glasses and lenses. It was founded in 1984, and is headquartered in Fareham, Hampshire, GBR, with a workforce of 10001+ employees. Its website is