Experienced Seasonal Customer Service Representative (Remote) – Join careerzynith's Diverse Team of Game-Changers
Are you a customer service enthusiast looking for a dynamic and inclusive work environment where you can grow professionally and personally? Do you want to join a forward-thinking global organization that values its employees and fosters a culture of belonging? Look no further! careerzynith is seeking an experienced Seasonal Customer Service Representative to join our remote team of game-changers.
**About careerzynith**
careerzynith is a global organization that has earned numerous awards for its commitment to creating a people-first culture, including being named one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're a diverse team of 70+ nationalities working together to provide exceptional customer experiences and tech-powered innovation to the world's best-known brands. Our inclusive culture is built on the principles of mutual respect, empathy, and open communication, making us a great fit for individuals who value diversity, equity, and inclusion.
**Career Growth and Personal Development**
This is an exciting opportunity to reimagine your career journey and develop lifelong friendships with your colleagues. At careerzynith, we invest in our employees' growth and well-being, offering a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development.
**Key Responsibilities**
As a Seasonal Customer Service Representative working from home, you will:
* Provide inbound customer support using a call flow guide
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile
**Your Qualifications**
To succeed in this role, you'll need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device - This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
At careerzynith, we invest in our employees' success and well-being, offering:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Join our team of game-changers today!**
If you're a customer service enthusiast looking for a dynamic and inclusive work environment where you can grow professionally and personally, apply today to join careerzynith's diverse team of game-changers. Don't miss this opportunity to reimagine your career journey and develop lifelong friendships with your colleagues.
**Location:** USA, OH, Work-at-Home
**Language Requirements:** English
**Time Type:** Full time
**Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:** Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
Apply Job!
Apply for this job
**About careerzynith**
careerzynith is a global organization that has earned numerous awards for its commitment to creating a people-first culture, including being named one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're a diverse team of 70+ nationalities working together to provide exceptional customer experiences and tech-powered innovation to the world's best-known brands. Our inclusive culture is built on the principles of mutual respect, empathy, and open communication, making us a great fit for individuals who value diversity, equity, and inclusion.
**Career Growth and Personal Development**
This is an exciting opportunity to reimagine your career journey and develop lifelong friendships with your colleagues. At careerzynith, we invest in our employees' growth and well-being, offering a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development.
**Key Responsibilities**
As a Seasonal Customer Service Representative working from home, you will:
* Provide inbound customer support using a call flow guide
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile
**Your Qualifications**
To succeed in this role, you'll need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device - This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
At careerzynith, we invest in our employees' success and well-being, offering:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Join our team of game-changers today!**
If you're a customer service enthusiast looking for a dynamic and inclusive work environment where you can grow professionally and personally, apply today to join careerzynith's diverse team of game-changers. Don't miss this opportunity to reimagine your career journey and develop lifelong friendships with your colleagues.
**Location:** USA, OH, Work-at-Home
**Language Requirements:** English
**Time Type:** Full time
**Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:** Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
Apply Job!
Apply for this job