Experienced Seasonal Customer Service Agent – Remote Orkin Customer Contact Center
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy helping others? If so, we invite you to join careerzynith's dynamic team as a Seasonal Customer Service Agent in our remote Orkin Customer Contact Center. As a key member of our team, you will play a vital role in supporting our field offices and customers, while expanding your knowledge and increasing your earning potential in a recession-resistant industry.
**About careerzynith**
careerzynith is a global leader in the pest control industry, with a rich history spanning over 125 years. Our commitment to delivering top-notch protection and exceptional customer service has earned us a reputation as the industry leader. With a strong focus on innovation, safety, and professionalism, we strive to create a safe and healthy environment for our customers, employees, and communities.
**Our Mission**
At careerzynith, our purpose is to help protect the world where we live, work, and play. We achieve this by providing comprehensive pest control solutions, exceptional customer service, and a commitment to safety and sustainability. Our team of dedicated professionals is passionate about delivering exceptional experiences and making a positive impact in our communities.
**Responsibilities**
As a Seasonal Customer Service Agent, you will be responsible for:
* Working remotely from your home office, equipped with the necessary computer and equipment to ensure success in this role
* Supporting our field's peak season, which starts building around February
* Managing the customer relationship to ensure best-in-class service
* Identifying opportunities for cross-selling and up-selling
* Assisting customers by offering remedies to retain business
* Utilizing gamification tools to measure performance and increase engagement virtually
**We Offer**
* Variety of schedules, including nights, weekends, and holidays
* A comprehensive four-week quality training program, which will equip you with the skills and knowledge to succeed in this role
* Gamification methods to measure performance and increase engagement virtually
* Competitive pay and incentives, including a starting hourly rate of $16.73, plus 3% sales commission
* A 401(k) plan with company match and employee stock purchase plan
* Opportunities for regular, full-time employment, based on business needs
**Why careerzynith?**
* Founded in 1901, careerzynith is a global residential and business service provider with a rich history of innovation and excellence
* Consecutive years of improved earnings, with over 2 million customers
* careerzynith is financially stable and growing, as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA
* Our Contact Center is a high-energy, fun, and collaborative work environment with strong management
**Qualifications**
To be successful in this role, you will need:
* High School/GED
* 1-2 years of customer service experience, either within or outside a call center
* Completion of a Culture Index assessment
* Verification of internet speed
* Ability to pass a computer assessment
* Ability to pass a background and drug screen
**Work From Home Requirements**
To ensure success in this remote role, you will need:
* An appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet connection with the ability to hard wire directly to a modem
**What You Will Need**
To excel in this role, you will need:
* Excellent interpersonal and communication skills
* Strong computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Comfortable working in a high-volume role
* Excellent customer service soft skills, such as empathy
* Ability to prioritize tasks and manage time efficiently
**Join the careerzynith Team**
If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to join our dynamic team as a Seasonal Customer Service Agent. Apply now and take the first step towards a rewarding career with careerzynith.
**Apply To This Job**
[Insert Apply Link]
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
Apply for this job
**About careerzynith**
careerzynith is a global leader in the pest control industry, with a rich history spanning over 125 years. Our commitment to delivering top-notch protection and exceptional customer service has earned us a reputation as the industry leader. With a strong focus on innovation, safety, and professionalism, we strive to create a safe and healthy environment for our customers, employees, and communities.
**Our Mission**
At careerzynith, our purpose is to help protect the world where we live, work, and play. We achieve this by providing comprehensive pest control solutions, exceptional customer service, and a commitment to safety and sustainability. Our team of dedicated professionals is passionate about delivering exceptional experiences and making a positive impact in our communities.
**Responsibilities**
As a Seasonal Customer Service Agent, you will be responsible for:
* Working remotely from your home office, equipped with the necessary computer and equipment to ensure success in this role
* Supporting our field's peak season, which starts building around February
* Managing the customer relationship to ensure best-in-class service
* Identifying opportunities for cross-selling and up-selling
* Assisting customers by offering remedies to retain business
* Utilizing gamification tools to measure performance and increase engagement virtually
**We Offer**
* Variety of schedules, including nights, weekends, and holidays
* A comprehensive four-week quality training program, which will equip you with the skills and knowledge to succeed in this role
* Gamification methods to measure performance and increase engagement virtually
* Competitive pay and incentives, including a starting hourly rate of $16.73, plus 3% sales commission
* A 401(k) plan with company match and employee stock purchase plan
* Opportunities for regular, full-time employment, based on business needs
**Why careerzynith?**
* Founded in 1901, careerzynith is a global residential and business service provider with a rich history of innovation and excellence
* Consecutive years of improved earnings, with over 2 million customers
* careerzynith is financially stable and growing, as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA
* Our Contact Center is a high-energy, fun, and collaborative work environment with strong management
**Qualifications**
To be successful in this role, you will need:
* High School/GED
* 1-2 years of customer service experience, either within or outside a call center
* Completion of a Culture Index assessment
* Verification of internet speed
* Ability to pass a computer assessment
* Ability to pass a background and drug screen
**Work From Home Requirements**
To ensure success in this remote role, you will need:
* An appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet connection with the ability to hard wire directly to a modem
**What You Will Need**
To excel in this role, you will need:
* Excellent interpersonal and communication skills
* Strong computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Comfortable working in a high-volume role
* Excellent customer service soft skills, such as empathy
* Ability to prioritize tasks and manage time efficiently
**Join the careerzynith Team**
If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to join our dynamic team as a Seasonal Customer Service Agent. Apply now and take the first step towards a rewarding career with careerzynith.
**Apply To This Job**
[Insert Apply Link]
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
Apply for this job