**Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support**

Are you a highly organized and detail-oriented individual with excellent communication skills? Do you have a passion for providing exceptional customer service and a knack for data entry? If so, we invite you to join our dynamic team as a Remote Customer Service/Data Entry Representative. As a key member of our claims coordination team, you will play a vital role in supporting our operations and ensuring seamless customer experiences. **About Us** At Arsenault, we are a leading provider of innovative solutions in the claims coordination industry. Our mission is to deliver exceptional service, foster strong relationships, and drive growth through collaboration and innovation. We are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can thrive and reach their full potential. **Job Summary** As a Remote Customer Service/Data Entry Representative, you will be responsible for providing administrative and staff support services to our claims coordination team. This is a remote position, and we will provide you with the necessary equipment to perform your duties. You will work closely with our team to ensure accurate and timely data entry, follow up on missing information, review invoices, and compile reports. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to support business decisions * Provide exceptional customer service to internal and external stakeholders * Collaborate with the claims coordination team to resolve issues and improve processes * Maintain accurate and up-to-date records and files * Adhere to company policies and procedures to ensure compliance and quality standards **Essential Qualifications** * High school diploma or equivalent * 6 months to 1 year of work experience in a customer service or data entry role * Basic computer and typing skills (at least 40 wpm) * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Willingness to submit to a background investigation and provide proof of work authorization **Preferred Qualifications** * Experience in the claims coordination industry or a related field * Knowledge of claims management systems and software * Certification in customer service or data entry * Bilingual or multilingual skills **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent time management and prioritization skills * Ability to work in a fast-paced environment with multiple deadlines * Strong communication and interpersonal skills * Ability to maintain confidentiality and handle sensitive information * Proficiency in Microsoft Office and Google Suite * Familiarity with claims management systems and software **Career Growth Opportunities and Learning Benefits** At Arsenault, we believe in investing in our employees' growth and development. As a Remote Customer Service/Data Entry Representative, you will have access to: * Ongoing training and professional development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and promotions * Flexible work arrangements and remote work options * Competitive compensation and benefits package * Recognition and rewards for outstanding performance **Work Environment and Company Culture** We are committed to creating a work environment that is inclusive, supportive, and empowering. Our company culture values: * Diversity, equity, and inclusion * Collaboration and teamwork * Innovation and creativity * Continuous learning and growth * Work-life balance and flexibility * Open communication and transparency **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) and employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours and remote work options * Training programs and professional development opportunities * Matching gift program and other perks **Equal Employment Opportunity** Arsenault is an equal employment opportunity employer and does not discriminate against any applicant based on race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We are committed to creating a diverse and inclusive work environment that values and respects all employees. **How to Apply** If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online through our website. We look forward to reviewing your application and welcoming you to our team! Apply for this job