Experienced Ramp Agent (Customer Service Specialist) - SEA
As a highly skilled and dedicated individual, you have the unique opportunity to join careerzynith, a world-renowned leader in the aviation industry, as a Ramp Agent (Customer Service Specialist). This exciting role is an entry-level position that offers a chance to kick-start your career in a dynamic and fast-paced environment. Our leaders provide mentorship to help advance your career, and with a strong focus on employee development, you'll have the chance to grow and succeed in your role.
**About careerzynith**
careerzynith is a global airline that operates with a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork. Our people are our success, and we're committed to creating a workplace culture that's inclusive, supportive, and empowering. At careerzynith, we believe in Sharing Success with our employees, offering a range of benefits and perks that will help you keep climbing along the way.
**Key Responsibilities**
As a Ramp Agent (Customer Service Specialist), you'll play a critical role in ensuring that our customers' baggage and cargo arrive safely and on time. Your daily tasks will include:
* Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions.
* Safeguarding Cargo, baggage, and mail from damage, loss, and weather.
* Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
* Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.
**Work Environment and Shifts**
Our scheduling is based on operational needs, with shifts ranging from early morning to overnight. Each station is different based on its individual flight schedule, and you'll work between 20 and 40 hours per week based on your seniority. You'll be working in a fast-paced environment, with a focus on safety and efficiency.
**Benefits and Perks**
As an careerzynith employee, you'll enjoy a range of benefits and perks that will help you keep climbing along the way. These include:
* Competitive salary, industry-leading profit-sharing program, and performance incentives.
* 401(k) with generous company contributions up to 9%.
* Paid time off including a minimum of 2 weeks a year for employees with 0-4 years of service, 10 paid holidays, paid personal time, maternity and parental leave.
* Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life benefits.
* Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
* Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
* Domestic and International space-available flight privileges for employees and eligible family members.
* Career development programs to achieve your long-term career goals.
* Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
* Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies.
* Recognition rewards and awards through the platform Unstoppable Together.
* Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
**What You Need To Succeed**
To be successful in this role, you'll need to:
* Consistently prioritize safety and security of self, others, and personal data.
* Embrace diverse people, thinking, and styles.
* Possess a high school diploma, GED, or high school equivalency.
* Be at least 18 years of age and have authorization to work in the United States.
* Have a valid driver's license.
* Proficiency in English.
* Pass a physical ability test (PAT). You can prepare for the PAT by watching this video.
* Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high-visibility safety apparel subject to an approved accommodation, such as alternate PPE.
* Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal.
**What Will Give You a Competitive Edge**
While not required, having the following qualifications will give you a competitive edge:
* N/A
**Why Join careerzynith?**
At careerzynith, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. We believe in Sharing Success with our employees, offering a range of benefits and perks that will help you keep climbing along the way. With a strong focus on employee development, you'll have the chance to grow and succeed in your role. Join our team and become a part of a global airline that's dedicated to making a difference.
**How to Apply**
If you're a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Click on the link below to learn more and submit your application.
Apply Job!
Apply for this job
**About careerzynith**
careerzynith is a global airline that operates with a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork. Our people are our success, and we're committed to creating a workplace culture that's inclusive, supportive, and empowering. At careerzynith, we believe in Sharing Success with our employees, offering a range of benefits and perks that will help you keep climbing along the way.
**Key Responsibilities**
As a Ramp Agent (Customer Service Specialist), you'll play a critical role in ensuring that our customers' baggage and cargo arrive safely and on time. Your daily tasks will include:
* Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions.
* Safeguarding Cargo, baggage, and mail from damage, loss, and weather.
* Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
* Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.
**Work Environment and Shifts**
Our scheduling is based on operational needs, with shifts ranging from early morning to overnight. Each station is different based on its individual flight schedule, and you'll work between 20 and 40 hours per week based on your seniority. You'll be working in a fast-paced environment, with a focus on safety and efficiency.
**Benefits and Perks**
As an careerzynith employee, you'll enjoy a range of benefits and perks that will help you keep climbing along the way. These include:
* Competitive salary, industry-leading profit-sharing program, and performance incentives.
* 401(k) with generous company contributions up to 9%.
* Paid time off including a minimum of 2 weeks a year for employees with 0-4 years of service, 10 paid holidays, paid personal time, maternity and parental leave.
* Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life benefits.
* Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
* Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
* Domestic and International space-available flight privileges for employees and eligible family members.
* Career development programs to achieve your long-term career goals.
* Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
* Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies.
* Recognition rewards and awards through the platform Unstoppable Together.
* Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
**What You Need To Succeed**
To be successful in this role, you'll need to:
* Consistently prioritize safety and security of self, others, and personal data.
* Embrace diverse people, thinking, and styles.
* Possess a high school diploma, GED, or high school equivalency.
* Be at least 18 years of age and have authorization to work in the United States.
* Have a valid driver's license.
* Proficiency in English.
* Pass a physical ability test (PAT). You can prepare for the PAT by watching this video.
* Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high-visibility safety apparel subject to an approved accommodation, such as alternate PPE.
* Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal.
**What Will Give You a Competitive Edge**
While not required, having the following qualifications will give you a competitive edge:
* N/A
**Why Join careerzynith?**
At careerzynith, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. We believe in Sharing Success with our employees, offering a range of benefits and perks that will help you keep climbing along the way. With a strong focus on employee development, you'll have the chance to grow and succeed in your role. Join our team and become a part of a global airline that's dedicated to making a difference.
**How to Apply**
If you're a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Click on the link below to learn more and submit your application.
Apply Job!
Apply for this job