Experienced Part-Time Customer Service Supervisor – Nashville, TN
At careerzynith, we're passionate about delivering exceptional customer experiences and fostering a culture of growth, collaboration, and innovation. As a leading global off-price retailer, we're committed to empowering our team members to thrive in their careers and make a meaningful impact. If you're a motivated and customer-focused individual with a passion for leadership, we invite you to join our vibrant team as a Part-Time Customer Service Supervisor in Nashville, TN.
**About careerzynith**
careerzynith is a Fortune 100 company and the world's leading off-price retailer, operating a portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a rich history of innovation and a commitment to excellence, we've built a reputation for delivering high-quality products at unbeatable prices. Our global presence spans four Home Offices, Distribution Centers, and Retail Stores, offering a dynamic and inclusive work environment that values diversity, collaboration, and professional development.
**Job Description**
As a Part-Time Customer Service Supervisor at careerzynith, you'll play a critical role in promoting an exceptional customer experience and leading a team of Associates at the front of store. Your primary responsibilities will include:
* Creating a positive internal and external customer experience by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
* Promoting a culture of honesty and integrity, maintaining confidentiality, and taking an active role in training and mentoring Associates on front-end principles.
* Training and coaching Associates on personalizing the customer experience while promoting loyalty programs, assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates.
* Addressing customer concerns and issues promptly, ensuring a positive customer experience, and ensuring Associates execute tasks and activities according to store plan, prioritizing as needed.
* Communicating accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates, and providing and accepting recognition and constructive feedback.
* Partnering with Management on Associate training needs to increase effectiveness, ensuring adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs.
* Promoting safety awareness and maintaining a safe environment, and performing other duties as assigned.
**Who We're Looking For**
We're seeking a motivated and customer-focused individual with a passion for leadership and a strong understanding of merchandising techniques. The ideal candidate will possess:
* Availability to work a flexible schedule, including nights and weekends
* Strong communication and organizational skills with attention to detail
* Ability to respond appropriately to changes in direction or unexpected situations
* Team player with the ability to work effectively with peers and supervisors
* Ability to train others
* 1 year retail experience and 6 months of leadership experience
**Benefits**
As a valued member of the careerzynith team, you'll enjoy a competitive salary and benefits package, including:
* Associate discount
* EAP
* Smoking cessation
* Bereavement
* 401(k) Associate contributions
* Child care & cell phone discounts
* Pet & legal insurance
* Credit union
* Referral bonuses
* 401(k) match
* Medical/dental/vision
* HSA
* Health care FSA
* Life insurance
* Short/long term disability
* Paid parental leave
* Paid holidays/vacation/sick
* Auto/home insurance discounts
* Scholarship program
* Adoption assistance
**Work Environment and Company Culture**
careerzynith is committed to providing a supportive work environment that values diversity, collaboration, and professional development. Our open-door policy and inclusive culture foster a sense of community and belonging, while our competitive salary and benefits package demonstrate our commitment to our team members' well-being.
**Compensation**
This part-time position has a starting pay range of $13.00 to $13.50 per hour, with actual starting pay determined by a number of factors, including relevant skills, qualifications, and experience.
**How to Apply**
If you're a motivated and customer-focused individual with a passion for leadership, we invite you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR representative directly. We look forward to welcoming you to the careerzynith team!
Join Our Team Today!
At careerzynith, we're passionate about delivering exceptional customer experiences and fostering a culture of growth, collaboration, and innovation. If you're a motivated and customer-focused individual with a passion for leadership, we invite you to join our vibrant team as a Part-Time Customer Service Supervisor in Nashville, TN.
About careerzynith
careerzynith is a Fortune 100 company and the world's leading off-price retailer, operating a portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a rich history of innovation and a commitment to excellence, we've built a reputation for delivering high-quality products at unbeatable prices.
Job Description
As a Part-Time Customer Service Supervisor at careerzynith, you'll play a critical role in promoting an exceptional customer experience and leading a team of Associates at the front of store. Your primary responsibilities will include:
Creating a positive internal and external customer experience by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
Promoting a culture of honesty and integrity, maintaining confidentiality, and taking an active role in training and mentoring Associates on front-end principles.
Training and coaching Associates on personalizing the customer experience while promoting loyalty programs, assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates.
Addressing customer concerns and issues promptly, ensuring a positive customer experience, and ensuring Associates execute tasks and activities according to store plan, prioritizing as needed.
Communicating accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates, and providing and accepting recognition and constructive feedback.
Partnering with Management on Associate training needs to increase effectiveness, ensuring adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs.
Promoting safety awareness and maintaining a safe environment, and performing other duties as assigned.
Who We're Looking For
We're seeking a motivated and customer-focused individual with a passion for leadership and a strong understanding of merchandising techniques. The ideal candidate will possess:
Availability to work a flexible schedule, including nights and weekends
Strong communication and organizational skills with attention to detail
Ability to respond appropriately to changes in direction or unexpected situations
Team player with the ability to work effectively with peers and supervisors
Ability to train others
1 year retail experience and 6 months of leadership experience
Benefits
As a valued member of the careerzynith team, you'll enjoy a competitive salary and benefits package, including:
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance
Work Environment and Company Culture
careerzynith is committed to providing a supportive work environment that values diversity, collaboration, and professional development. Our open-door policy and inclusive culture foster a sense of community and belonging, while our competitive salary and benefits package demonstrate our commitment to our team members' well-being.
Compensation
This part-time position has a starting pay range of $13.00 to $13.50 per hour, with actual starting pay determined by a number of factors, including relevant skills, qualifications, and experience.
How to Apply
If you're a motivated and customer-focused individual with a passion for leadership, we invite you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR representative directly. We look forward to welcoming you to the careerzynith team!
Apply for this job
**About careerzynith**
careerzynith is a Fortune 100 company and the world's leading off-price retailer, operating a portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a rich history of innovation and a commitment to excellence, we've built a reputation for delivering high-quality products at unbeatable prices. Our global presence spans four Home Offices, Distribution Centers, and Retail Stores, offering a dynamic and inclusive work environment that values diversity, collaboration, and professional development.
**Job Description**
As a Part-Time Customer Service Supervisor at careerzynith, you'll play a critical role in promoting an exceptional customer experience and leading a team of Associates at the front of store. Your primary responsibilities will include:
* Creating a positive internal and external customer experience by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
* Promoting a culture of honesty and integrity, maintaining confidentiality, and taking an active role in training and mentoring Associates on front-end principles.
* Training and coaching Associates on personalizing the customer experience while promoting loyalty programs, assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates.
* Addressing customer concerns and issues promptly, ensuring a positive customer experience, and ensuring Associates execute tasks and activities according to store plan, prioritizing as needed.
* Communicating accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates, and providing and accepting recognition and constructive feedback.
* Partnering with Management on Associate training needs to increase effectiveness, ensuring adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs.
* Promoting safety awareness and maintaining a safe environment, and performing other duties as assigned.
**Who We're Looking For**
We're seeking a motivated and customer-focused individual with a passion for leadership and a strong understanding of merchandising techniques. The ideal candidate will possess:
* Availability to work a flexible schedule, including nights and weekends
* Strong communication and organizational skills with attention to detail
* Ability to respond appropriately to changes in direction or unexpected situations
* Team player with the ability to work effectively with peers and supervisors
* Ability to train others
* 1 year retail experience and 6 months of leadership experience
**Benefits**
As a valued member of the careerzynith team, you'll enjoy a competitive salary and benefits package, including:
* Associate discount
* EAP
* Smoking cessation
* Bereavement
* 401(k) Associate contributions
* Child care & cell phone discounts
* Pet & legal insurance
* Credit union
* Referral bonuses
* 401(k) match
* Medical/dental/vision
* HSA
* Health care FSA
* Life insurance
* Short/long term disability
* Paid parental leave
* Paid holidays/vacation/sick
* Auto/home insurance discounts
* Scholarship program
* Adoption assistance
**Work Environment and Company Culture**
careerzynith is committed to providing a supportive work environment that values diversity, collaboration, and professional development. Our open-door policy and inclusive culture foster a sense of community and belonging, while our competitive salary and benefits package demonstrate our commitment to our team members' well-being.
**Compensation**
This part-time position has a starting pay range of $13.00 to $13.50 per hour, with actual starting pay determined by a number of factors, including relevant skills, qualifications, and experience.
**How to Apply**
If you're a motivated and customer-focused individual with a passion for leadership, we invite you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR representative directly. We look forward to welcoming you to the careerzynith team!
Join Our Team Today!
At careerzynith, we're passionate about delivering exceptional customer experiences and fostering a culture of growth, collaboration, and innovation. If you're a motivated and customer-focused individual with a passion for leadership, we invite you to join our vibrant team as a Part-Time Customer Service Supervisor in Nashville, TN.
About careerzynith
careerzynith is a Fortune 100 company and the world's leading off-price retailer, operating a portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a rich history of innovation and a commitment to excellence, we've built a reputation for delivering high-quality products at unbeatable prices.
Job Description
As a Part-Time Customer Service Supervisor at careerzynith, you'll play a critical role in promoting an exceptional customer experience and leading a team of Associates at the front of store. Your primary responsibilities will include:
Creating a positive internal and external customer experience by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
Promoting a culture of honesty and integrity, maintaining confidentiality, and taking an active role in training and mentoring Associates on front-end principles.
Training and coaching Associates on personalizing the customer experience while promoting loyalty programs, assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates.
Addressing customer concerns and issues promptly, ensuring a positive customer experience, and ensuring Associates execute tasks and activities according to store plan, prioritizing as needed.
Communicating accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates, and providing and accepting recognition and constructive feedback.
Partnering with Management on Associate training needs to increase effectiveness, ensuring adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs.
Promoting safety awareness and maintaining a safe environment, and performing other duties as assigned.
Who We're Looking For
We're seeking a motivated and customer-focused individual with a passion for leadership and a strong understanding of merchandising techniques. The ideal candidate will possess:
Availability to work a flexible schedule, including nights and weekends
Strong communication and organizational skills with attention to detail
Ability to respond appropriately to changes in direction or unexpected situations
Team player with the ability to work effectively with peers and supervisors
Ability to train others
1 year retail experience and 6 months of leadership experience
Benefits
As a valued member of the careerzynith team, you'll enjoy a competitive salary and benefits package, including:
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance
Work Environment and Company Culture
careerzynith is committed to providing a supportive work environment that values diversity, collaboration, and professional development. Our open-door policy and inclusive culture foster a sense of community and belonging, while our competitive salary and benefits package demonstrate our commitment to our team members' well-being.
Compensation
This part-time position has a starting pay range of $13.00 to $13.50 per hour, with actual starting pay determined by a number of factors, including relevant skills, qualifications, and experience.
How to Apply
If you're a motivated and customer-focused individual with a passion for leadership, we invite you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR representative directly. We look forward to welcoming you to the careerzynith team!
Apply for this job