Experienced IT Business Analyst - Data Entry and Remote Work Opportunities with Delta Airlines at $28/Hour

Remote Full-time
Introduction to Delta Airlines and Our Mission
At Delta Airlines, we are committed to providing exceptional service to our customers, and we are looking for talented individuals to join our team. As a leader in the aviation industry, we pride ourselves on our dedication to safety, reliability, and customer satisfaction. Our company culture is built on a foundation of honesty, integrity, respect, perseverance, and employee initiative, and we strive to create a work environment that is inclusive, supportive, and empowering. If you are a motivated and detail-oriented individual with a passion for data entry and analysis, we encourage you to apply for our IT Business Analyst position.

Job Overview and Responsibilities
As an IT Business Analyst, you will play a critical role in supporting our IT Operations team by providing expert services, project management, and support to ensure the functional sustainability of our critical infrastructure. Your key responsibilities will include:

Providing IT administration of all site implementations, inventories, infrastructure planning, and accompanying preventive maintenance and break/fix services for data center critical infrastructure, IT certification labs, and remote communication room critical climate hardware
Supporting IT labs to align our customer application and engineering teams with workstations, equipment, and access to test their applications
Coordinating remotely with professional services responsible for critical infrastructure maintenance and break-fix activities at remote communication rooms
Managing, operating, maintaining, and monitoring all critical facilities infrastructure for data center and remote communication room equipment
Developing data center and remote communication room standards for space, power, cooling, and physical layer IT infrastructure
Supporting IT Operations campus fiber ring to maintain the integrity and service continuity of the Atlanta airport and campus facilities underground fiber ring
Recommending and implementing departmental policies, guidelines, standards, and procedures
Ensuring compliance with all governing corporate standards and regulations
Managing project management of data center and remote communication room standards capital enhancements, upgrades, and improvements
Procuring IT and critical facilities services, ensuring accurate documentation, obtaining best prices for products and services, and ensuring that vendors fulfill their contractual obligations


Essential Qualifications and Skills
To be successful in this role, you will need to possess the following essential qualifications and skills:

Bachelor's degree in a related field
Knowledge of data center technology and critical facilities infrastructure
Project management experience with remote communication room standards capital enhancements, upgrades, and improvements
Capital budgeting and project management for airport critical equipment life cycle replacement
Support for Corporate Real Estate projects that interface with remote communication room design/work as an IT Operations representative and on-site evaluation reporting
Space, UPS power, and critical cooling capacity management
Selection of critical facilities services, ensuring accurate documentation, obtaining best prices for products and services, and ensuring that vendors fulfill their contractual obligations
Manages the design, implementation, and vendor support of the proper electrical power, A/C, fire suppression, security, floor support, and cabling programs for communication rooms
Provides proactive and break-fix support for alarm/ticket remediation related to facilities, remote communication rooms, lab, and data center equipment
Functional sustainability of airport critical climate systems
Develops Plan Standards for Remote Communication Room Space, UPS, HVAC, Generators, and Fire Life and Safety (FLS) systems
Remote coordination of airport critical infrastructure maintenance and break-fix activities
Reviews/Stores Support Records, ensuring discrepancies are remediated
Provides remote Incident Management resolution to airport critical equipment
Provides remote installation, configuration, and operational support
Maintains strict adherence to change control activities
Balances multiple priorities within established time constraints
Flexibility to support an operation with varying shifts, extended hours, and on-call work requirements
Strong written and verbal communication skills
Consistently prioritizes the safety and security of self, others, and personal data
Embraces diverse individuals, thinking, and styles


Preferred Qualifications and Skills
While not required, the following preferred qualifications and skills will give you an upper hand in this role:

Four-year degree or 5 or more years of relevant experience
IT project management experience with (at least 2 years) in a high-availability communication room or data center operating environment, daily operational requirements, and the operation of production systems and equipment


Career Growth Opportunities and Learning Benefits
At Delta Airlines, we are committed to helping our employees grow and develop in their careers. As an IT Business Analyst, you will have access to a range of training and development opportunities, including:

Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with liberal direct contribution and company match
Paid time off, including vacation, holidays, and paid personal time
Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits
Wellness programs to support physical, emotional, social, and financial well-being, including access to an employee assistance program offering support for yourself and anyone in your family, free financial education, and extensive resources supporting mental health counseling
Domestic and international (reserve) flight privileges for employees and qualified relatives
Career advancement programs to achieve your long-term career goals
Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, like car and hotel rentals and auto/property owners/pet insurance


Work Environment and Company Culture
At Delta Airlines, we pride ourselves on our inclusive and supportive work environment. Our company culture is built on a foundation of honesty, integrity, respect, perseverance, and employee initiative, and we strive to create a workplace that is empowering, collaborative, and fun. As an IT Business Analyst, you will be part of a dynamic team that is passionate about delivering exceptional service to our customers and supporting each other to achieve our goals.

Conclusion and Call to Action
If you are a motivated and detail-oriented individual with a passion for data entry and analysis, we encourage you to apply for our IT Business Analyst position. With competitive compensation, comprehensive benefits, and opportunities for career growth and development, this is an exciting opportunity to join a dynamic team and take your career to the next level. Don't hesitate - apply today and let's build the future together!

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