Experienced Inside Sales Specialist - Live Chat and Email
At careerzynith, we're on a mission to revolutionize the way businesses interact with their customers. As a leading supplier and fabricator of innovative products, we're committed to delivering exceptional service and building long-lasting relationships with our clients. We're now seeking an experienced Inside Sales Specialist to join our team and help drive our growth.
**About careerzynith**
careerzynith is a dynamic and forward-thinking company that's passionate about providing top-notch products and services to a wide range of industries. With a strong presence in North America, we're proud to be a leading supplier of Hole Products, including Perforated and Expanded Metals, Wire Mesh, and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.
**The Role**
As an Inside Sales Specialist at careerzynith, you'll play a critical role in developing and maintaining relationships with our existing customers, gathering requirements, and negotiating terms to provide our products to a wide variety of industries and applications. Your primary focus will be on digital communications, including live chat and email, with customers. You'll be responsible for:
* Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
* Identifying and investigating customer requirements and providing solutions to meet their needs
* Making accurate, rapid cost calculations to provide customers with quotations
* Negotiating the terms of agreements and closing sales
* Providing superior customer service to increase sales opportunities
* Advising on forthcoming product developments and upselling special promotions
* Checking quantities in inventory and order progress with suppliers
* Gathering market and customer information to provide feedback on future buying trends
* Identifying new markets and business opportunities
* Aiming to meet or exceed sales targets
**What We're Looking For**
We're seeking a highly motivated and enthusiastic sales professional with a strong background in industrial/technical product sales, B2B sales, or customer service experience. You'll need:
* A degree in Business Administration, Marketing, or equivalent sales experience
* Strong math skills and the ability to learn technical product applications
* Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
* Excellent communication skills, both verbal and written
* Strong team player with the ability to prioritize and multi-task
* Ability to demonstrate creativity and initiative in a sales environment
* High level of professionalism with strong attention to detail
**Why Join careerzynith?**
We're proud to offer a competitive salary, reflecting your skills and experience, as well as a range of benefits and perks, including:
* Quarterly recognition incentives
* Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
* A dynamic and supportive work environment
* Opportunities for career growth and professional development
* A commitment to workforce diversity and a Drug-Free Workplace
**How to Apply**
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please visit our website at careerzynith.com/careers to learn more about this exciting opportunity and submit your application.
**Benefits**
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
**Shift**
* 8 hour shift
**Work Location**
* In-person apply!
**Ready to Apply?**
We're excited to review your application and look forward to welcoming you to our team!
Apply for this job
**About careerzynith**
careerzynith is a dynamic and forward-thinking company that's passionate about providing top-notch products and services to a wide range of industries. With a strong presence in North America, we're proud to be a leading supplier of Hole Products, including Perforated and Expanded Metals, Wire Mesh, and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.
**The Role**
As an Inside Sales Specialist at careerzynith, you'll play a critical role in developing and maintaining relationships with our existing customers, gathering requirements, and negotiating terms to provide our products to a wide variety of industries and applications. Your primary focus will be on digital communications, including live chat and email, with customers. You'll be responsible for:
* Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
* Identifying and investigating customer requirements and providing solutions to meet their needs
* Making accurate, rapid cost calculations to provide customers with quotations
* Negotiating the terms of agreements and closing sales
* Providing superior customer service to increase sales opportunities
* Advising on forthcoming product developments and upselling special promotions
* Checking quantities in inventory and order progress with suppliers
* Gathering market and customer information to provide feedback on future buying trends
* Identifying new markets and business opportunities
* Aiming to meet or exceed sales targets
**What We're Looking For**
We're seeking a highly motivated and enthusiastic sales professional with a strong background in industrial/technical product sales, B2B sales, or customer service experience. You'll need:
* A degree in Business Administration, Marketing, or equivalent sales experience
* Strong math skills and the ability to learn technical product applications
* Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
* Excellent communication skills, both verbal and written
* Strong team player with the ability to prioritize and multi-task
* Ability to demonstrate creativity and initiative in a sales environment
* High level of professionalism with strong attention to detail
**Why Join careerzynith?**
We're proud to offer a competitive salary, reflecting your skills and experience, as well as a range of benefits and perks, including:
* Quarterly recognition incentives
* Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
* A dynamic and supportive work environment
* Opportunities for career growth and professional development
* A commitment to workforce diversity and a Drug-Free Workplace
**How to Apply**
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please visit our website at careerzynith.com/careers to learn more about this exciting opportunity and submit your application.
**Benefits**
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
**Shift**
* 8 hour shift
**Work Location**
* In-person apply!
**Ready to Apply?**
We're excited to review your application and look forward to welcoming you to our team!
Apply for this job