**Experienced Data Entry Specialist – REMS Call Center Operations (Remote)**

At arenaflex, we're dedicated to delivering exceptional service and support to our clients in the pharmaceutical industry. As a Data Entry Specialist on our REMS call center operations team, you'll play a vital role in ensuring the timely and accurate entry of sensitive program and patient data related to Risk Evaluation and Mitigation Strategy (REMS) requirements. Your work will directly contribute to compliance with FDA regulations and patient safety in accessing specialty pharmaceutical products. **About arenaflex** arenaflex is a leading provider of innovative solutions and services to the pharmaceutical industry. Our team of experts is passionate about delivering exceptional results and making a positive impact on the lives of patients and healthcare professionals. We're committed to fostering a culture of collaboration, innovation, and excellence, and we're excited to welcome talented individuals like you to our team. **Key Responsibilities** As a Data Entry Specialist, you'll be responsible for: * Accurately entering data from healthcare provider (HCP), patient, and/or pharmacy interactions into the REMS database systems * Reviewing and verifying documentation to ensure it aligns with REMS program requirements * Escalating discrepancies or incomplete information in accordance with standard operating procedures (SOPs) * Managing multiple channels, requests, or tasks, prioritizing, organizing, and executing them efficiently and effectively * Demonstrating proficient use of technology to enable accurate, timely, and compliant documentation as it relates to activities * Ensuring all activities are conducted and properly executed in a manner that is strictly compliant with all MLS, client, and industry mandated rules and regulations * Handling and managing sensitive information and patients' Personal Health Information (PHI) responsibly and within MLS and client compliance parameters * Working and communicating cohesively within a team to identify collaborative opportunities and enable process improvement **Essential Qualifications** To be successful in this role, you'll need: * A high school diploma or equivalent; an Associate or Bachelor's degree is preferred * 1-3 years of data entry or administrative experience; prior experience in a healthcare, pharmaceutical, or REMS environment is strongly preferred * Familiarity with medical terminology, patient support programs, or REMS is a plus * Demonstrated experienced competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components * Ability to quickly learn and accurately retain knowledge in numerous data entry systems * Optimistic, upbeat, and enthusiastic in times of challenge and constant change * Highly adaptable, flexible, and ability to prioritize multiple tasks * Ability to proactively identify potential issues, risks, and implementation concerns * Ability to multitask, organize, and prioritize in a fast-paced environment, including follow-up tasks * Proficiency with the Internet, including the ability to perform searches with the use of multiple screens and browser tabs * Proficient with keyboarding skills with a minimum typing speed of 40 WPM **Special Position Requirements** * Minimal travel required (less than 1%) * Work is generally sedentary in nature but may require standing and walking for up to 10% of the time * Designated workspace free from noise and other distractions * Dedicated Internet access with at least 100 mbps download speed and 20 mbps upload speed * Ability to set up arenaflex-provided computer equipment and connect it to the Internet via ethernet cable preferred **Working Conditions** * Work is generally performed within an office environment, with standard office equipment available * Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. **Physical Requirements** * Must be able to read, write, and communicate fluently in English * Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations **Compensation and Benefits** * Anticipated salary range: $21-23/hr * Momentum Life Sciences anticipates that the base salary for this position could range up to $23/hr, and will depend, in part, on the successful candidate's qualifications, including education, experience, and competency for the role * Some roles may include car allowance and eligibility to earn targeted bonus based on company or individual performance **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to investing in our employees' growth and development. As a Data Entry Specialist, you'll have opportunities to: * Develop your skills and knowledge in REMS, data entry, and pharmaceutical industry regulations * Collaborate with cross-functional teams to identify process improvements and implement changes * Participate in training and development programs to enhance your skills and competencies * Take on additional responsibilities and contribute to the success of our REMS call center operations team **Join our team at arenaflex** If you're a motivated and detail-oriented individual with a passion for delivering exceptional service and support, we encourage you to apply for this exciting opportunity. As a Data Entry Specialist on our REMS call center operations team, you'll have the chance to make a meaningful impact on the lives of patients and healthcare professionals while working in a dynamic and supportive environment. **How to Apply** To apply for this role, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! What We Offer At arenaflex, we're committed to providing a comprehensive benefits package that supports the well-being and success of our employees. Some of the benefits we offer include: * Competitive salary and bonus structure * Comprehensive health insurance and wellness programs * Retirement savings plan with company match * Paid time off and holidays * Professional development and training opportunities * Collaborative and supportive work environment Why Join arenaflex? At arenaflex, we're passionate about delivering exceptional service and support to our clients in the pharmaceutical industry. As a Data Entry Specialist on our REMS call center operations team, you'll have the chance to: * Make a meaningful impact on the lives of patients and healthcare professionals * Work in a dynamic and supportive environment with a talented team of professionals * Develop your skills and knowledge in REMS, data entry, and pharmaceutical industry regulations * Participate in training and development programs to enhance your skills and competencies * Take on additional responsibilities and contribute to the success of our REMS call center operations team How to Apply To apply for this role, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Don't miss this opportunity to join our team at arenaflex. Apply today and take the first step towards a rewarding and challenging career in the pharmaceutical industry. Apply for this job