**Experienced Data Entry Specialist – Customer Service and Database Management**

Remote Full-time
Join arenaflex, a premier network of dental labs, as a Data Entry Specialist in our Savannah, GA location. As a key member of our primary case entry team, you will play a vital role in ensuring the accuracy and efficiency of customer product data entry into our database system. If you possess exceptional computer skills, strong critical thinking abilities, and a keen eagerness to learn and develop, we encourage you to apply for this exciting opportunity.

**About arenaflex**

arenaflex is a full-service dental lab specializing in Crown & Bridge, Flexible & Traditional Partials, Implants, Full Denture, and Orthodontic Appliances. Our team is dedicated to providing exceptional customer service and fostering a warm and supportive atmosphere where teammates genuinely look out for each other. Located in the heart of Downtown Savannah, minutes from amazing parks, shopping, dining, entertainment, and beautiful beaches, our office offers a unique blend of work-life balance and career advancement opportunities.

**Position Description**

As a Data Entry Specialist, you will be responsible for ensuring that customer products are entered into the database system quickly and correctly. Your primary duties will include:

* Receiving cases, opening cases, and identifying contents and customer order requests
* Accurately entering information on incoming cases into the computer system and generating work tickets
* Coding cases for data entry
* Making necessary changes to computer work tickets to place cases on hold, change dates, codes, etc.
* Scanning paperwork for each case for electronic storage
* Looking up previous paperwork in files as needed for case information or reworks
* Understanding case flow schedule of operations
* Performing all other duties as assigned

**Qualifications**

To be successful in this role, you should possess:

* Proficiency in relevant computer applications
* Knowledge of customer service practices and principles
* Excellent data entry and typing skills
* Superior listening, verbal, and written communication and comprehension skills
* Ability to pick up software programs with ease (Labtrac)
* Practical knowledge of customer service practices and principles
* Strong attention to detail
* Ability to successfully multi-task
* Knowledge of dental anatomy and terminology preferred, but not required

**Skills and Abilities Required**

To excel in this role, you should possess the following skills and abilities:

* Proficiency with computers and applications
* Ability to pick up software programs with ease (Labtrac)
* Practical knowledge of customer service practices and principles
* Excellent data entry and typing skills
* Superior listening, verbal, and written communication and comprehension skills
* Understanding different script terminologies for case entry
* Ability to read, write, speak, and understand English
* Strong attention to detail
* Ability to successfully multi-task
* Knowledge of dental anatomy and terminology preferred, but not required

**Career Growth Opportunities and Learning Benefits**

At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry Specialist, you will have opportunities to:

* Develop your skills and knowledge in customer service, data entry, and database management
* Work with a talented team of professionals who are passionate about providing exceptional customer service
* Participate in ongoing training and development programs to enhance your skills and knowledge
* Take on additional responsibilities and contribute to the growth and success of our team

**Work Environment and Company Culture**

Our office is located in the heart of Downtown Savannah, offering a unique blend of work-life balance and career advancement opportunities. Our team is dedicated to providing exceptional customer service and fostering a warm and supportive atmosphere where teammates genuinely look out for each other. We offer a competitive salary, comprehensive benefits package, and a flexible schedule to ensure that you have the work-life balance you deserve.

**Compensation, Perks, and Benefits**

As a Data Entry Specialist at arenaflex, you can expect:

* Competitive salary starting at $40,000 per year
* Comprehensive benefits package, including 401(k) with employer match, health insurance, dental insurance, vision insurance, and paid time off
* Flexible schedule to ensure work-life balance
* Opportunities for career advancement and professional growth
* Ongoing training and development programs to enhance your skills and knowledge
* A supportive and collaborative work environment

**How to Apply**

If you are a motivated and detail-oriented individual with a passion for customer service and database management, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

**Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.

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