Experienced Data Analyst and Customer Support Specialist – Full-Time Opportunity with arenaflex in Ohio, USA, Offering $32/Hour

Introduction to arenaflex arenaflex is a leading private industry player, dedicated to delivering exceptional customer experiences through innovative products and services. As a dynamic and growth-oriented organization, arenaflex is committed to fostering a culture of excellence, collaboration, and continuous learning. We are now seeking a highly skilled and motivated Data Analyst and Customer Support Specialist to join our team in Ohio, USA. This exciting opportunity offers a competitive hourly rate of $32 and the chance to work with a talented team of professionals who share a passion for delivering outstanding results. Job Overview In this critical role, you will serve as a Product Analyst, providing essential support to the arenaflex Advertisements group. Your primary responsibility will be to work across the promotions organization, making data-informed business decisions, supporting product improvement endeavors, building and owning business dashboards, identifying and addressing income-generating highlights and undertakings, and providing wide-ranging support to the promotions organization through unmatched start-to-finish understanding of the production framework. Key Responsibilities Support the development and execution of key initiatives in the advertisements framework improvement Collect and analyze data to make conclusions that shape critical business decisions Drive yield optimization across arenaflex Advertisements offsite network Work cross-functionally with Product, Engineering, and promotion operations to shape and support the improvement of product releases and operational cycles Own the creation and ongoing management of business and framework dashboards Influence data analysis and learned domain expertise of the advertisements framework to identify and address income-generating highlights and undertakings Become the main point of contact for all promotions groups to respond to difficult questions that require a start-to-finish understanding of the production framework Essential Qualifications To succeed in this role, you will need: A professional education in a significant field (e.g., Computer Science, Mathematics, Engineering, Finance, Economics, etc.) 3 years of significant work experience Prior experience with data visualization products (Tableau or equivalent toolsets) Demonstrated proficiency in SQL, and different data query, data presentation, and ETL approaches and technologies (Snowflake, Airflow, Splunk, Tableau, Tableau Prep, Office 365) Ability to independently take an issue and determine the right steps to structure the question, identify possible courses of inquiry, helpful results, and present distilled results to a range of audiences from junior to C-level executives Solid understanding of marketing and digital advertising Client-first mindset and passion for delivering the best start-to-finish experience Comfort working in a matrixed organization and with large cross-functional groups Preferred Qualifications While not essential, the following qualifications are highly desirable: Experience with Search advertisements and e-commerce performance marketing (e.g., Search ads (Google, Bing, etc.), Social (Meta, Tiktok, etc.), Display (DSP, RTB exchanges)) Experience with publisher yield management Past work with engineering groups building auction-based advertisements frameworks Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Data Analyst and Customer Support Specialist, you will have access to a range of training and development opportunities, including: Ongoing professional development and skills training Coaching and mentoring from experienced professionals Opportunities for career advancement and progression A collaborative and dynamic work environment that encourages innovation and creativity Work Environment and Company Culture arenaflex is proud of its positive and inclusive company culture, which values diversity, equity, and inclusion. Our work environment is characterized by: A collaborative and dynamic team environment A culture of excellence and continuous improvement A commitment to employee well-being and work-life balance A range of social and recreational activities to promote team building and camaraderie Compensation, Perks, and Benefits As a Data Analyst and Customer Support Specialist with arenaflex, you can expect a competitive hourly rate of $32, as well as a range of perks and benefits, including: Flexible scheduling and remote work options Opportunities for professional development and growth A comprehensive benefits package, including health, dental, and vision insurance A range of discounts and promotions from arenaflex and its partner companies A dynamic and supportive work environment that values employee well-being and satisfaction Conclusion If you are a motivated and talented Data Analyst and Customer Support Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity with arenaflex. With its commitment to excellence, innovation, and employee growth, arenaflex is the perfect place to take your career to the next level. Don't miss out on this chance to join our dynamic team and contribute to the success of our organization. Apply now and discover the arenaflex difference! Apply for this job