Experienced Customer Success Engineer – Spain
At careerzynith, we're revolutionizing the cybersecurity landscape with our groundbreaking agentic AI security solutions. As one of the fastest-growing companies in the industry, we're seeking a highly skilled and motivated Customer Success Engineer to join our team in Spain. With a strong focus on customer satisfaction and success, this role will play a crucial part in driving careerzynith's growth and establishing us as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500.
**About careerzynith**
careerzynith is a dynamic and innovative company that's changing the face of cybersecurity. With $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024, we're on a mission to make security automation accessible to all. Our team is comprised of relentless, collaborative go-getters who are passionate about pushing the boundaries of what's possible. We're proud to be recognized as one of Forbes' Best Startup Employers in America and a Business Insider 'startup to bet your career on'.
**Life at careerzynith**
At careerzynith, we're all about speed and innovation. Our culture is built on a foundation of collaboration, creativity, and a willingness to take risks. Every role is an essential driver of our success, and we're excited to welcome a new team member who shares our vision and is ready to make an impact. As a Customer Success Engineer, you'll have the opportunity to work closely with our customers, understand their needs, and develop pragmatic solutions that drive their success.
**Job Summary**
We're seeking an experienced Customer Success Engineer to join our team in Spain. As a key member of our customer success team, you'll be responsible for delivering technical and industry thought leadership to our customers, architecting compelling solutions that use careerzynith's workflows, and maintaining a deep understanding of our solution and product roadmap. If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you.
**Key Responsibilities**
* Deliver technical and industry thought leadership to our customer's business and technical decision makers
* Demonstrate a thorough grasp of our customer's business and technical issues in order to architect compelling solutions that use careerzynith's workflows
* Maintain a deep understanding of the careerzynith solution and the product roadmap
* Partner with other roles within careerzynith's teams to present meaningful services offerings, training, technical workshops, and road-mapping as well as supporting to broaden the knowledge base and product understanding
* Be part of the business growth - make sure our customers are eager to use careerzynith's solution exponentially
* Triaging and Prioritizing reported customers Incidents
**Requirements**
* 5+ years of experience working in similar roles at B2B SaaS companies
* Experience working with enterprise customers, conducting on-site meetings
* Ability to clearly articulate technical topics to a non-technical audience
* Exceptional analytical, conceptual, and problem-solving abilities
* Interpersonal skills - ability to work with customers and translate it to proactive solutions
* Experience in designing and writing automation scripts (scripting - bash/python)
* Experience in reading APIs and security
* Working in SOC or IRT team is an advantage
**What We Offer**
* Competitive salary and benefits package
* Opportunity to work with a cutting-edge AI-native autonomous SecOps platform
* Collaborative and dynamic work environment
* Professional development and growth opportunities
* Recognition and rewards for outstanding performance
* Flexible working hours and remote work options
* Access to the latest technology and tools
* A fun and supportive team culture
**How to Apply**
If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!
**Contact Information**
For more information about this role or to apply, please visit our website at [careerzynith website URL]. We look forward to hearing from you!
**Equal Opportunities Employer**
careerzynith is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.
Apply for this job
**About careerzynith**
careerzynith is a dynamic and innovative company that's changing the face of cybersecurity. With $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024, we're on a mission to make security automation accessible to all. Our team is comprised of relentless, collaborative go-getters who are passionate about pushing the boundaries of what's possible. We're proud to be recognized as one of Forbes' Best Startup Employers in America and a Business Insider 'startup to bet your career on'.
**Life at careerzynith**
At careerzynith, we're all about speed and innovation. Our culture is built on a foundation of collaboration, creativity, and a willingness to take risks. Every role is an essential driver of our success, and we're excited to welcome a new team member who shares our vision and is ready to make an impact. As a Customer Success Engineer, you'll have the opportunity to work closely with our customers, understand their needs, and develop pragmatic solutions that drive their success.
**Job Summary**
We're seeking an experienced Customer Success Engineer to join our team in Spain. As a key member of our customer success team, you'll be responsible for delivering technical and industry thought leadership to our customers, architecting compelling solutions that use careerzynith's workflows, and maintaining a deep understanding of our solution and product roadmap. If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you.
**Key Responsibilities**
* Deliver technical and industry thought leadership to our customer's business and technical decision makers
* Demonstrate a thorough grasp of our customer's business and technical issues in order to architect compelling solutions that use careerzynith's workflows
* Maintain a deep understanding of the careerzynith solution and the product roadmap
* Partner with other roles within careerzynith's teams to present meaningful services offerings, training, technical workshops, and road-mapping as well as supporting to broaden the knowledge base and product understanding
* Be part of the business growth - make sure our customers are eager to use careerzynith's solution exponentially
* Triaging and Prioritizing reported customers Incidents
**Requirements**
* 5+ years of experience working in similar roles at B2B SaaS companies
* Experience working with enterprise customers, conducting on-site meetings
* Ability to clearly articulate technical topics to a non-technical audience
* Exceptional analytical, conceptual, and problem-solving abilities
* Interpersonal skills - ability to work with customers and translate it to proactive solutions
* Experience in designing and writing automation scripts (scripting - bash/python)
* Experience in reading APIs and security
* Working in SOC or IRT team is an advantage
**What We Offer**
* Competitive salary and benefits package
* Opportunity to work with a cutting-edge AI-native autonomous SecOps platform
* Collaborative and dynamic work environment
* Professional development and growth opportunities
* Recognition and rewards for outstanding performance
* Flexible working hours and remote work options
* Access to the latest technology and tools
* A fun and supportive team culture
**How to Apply**
If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!
**Contact Information**
For more information about this role or to apply, please visit our website at [careerzynith website URL]. We look forward to hearing from you!
**Equal Opportunities Employer**
careerzynith is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.
Apply for this job