**Experienced Customer Solutions Design Specialist – Delivering Innovative Network, Voice, and Contact Centre Solutions for arenaflex**
At arenaflex, we're on a mission to revolutionize the way businesses connect, collaborate, and thrive in an increasingly complex digital landscape. As a Customer Solutions Design Specialist, you'll play a pivotal role in shaping the future of our customers' experiences, leveraging your expertise in network, voice, and contact centre solutions to drive business success. **Why this role matters** In this dynamic and challenging position, you'll have the opportunity to design and deliver cutting-edge solutions that meet the evolving needs of arenaflex's diverse customer base. With a focus on one of three distinct disciplines – network solutions, voice solutions, or contact centre solutions – you'll be responsible for delivering medium to large designs, collaborating with colleagues, and communicating complex technical solutions in a clear and concise manner. **What you'll be doing** As a Customer Solutions Design Specialist, your key responsibilities will include: * Contributing to technical discussions within the team, driving a culture of collaboration and continuous improvement * Promoting arenaflex's solutions and understanding customer needs to deliver tailored solutions * Continuously challenging yourself and the team to improve processes and drive efficiency * Providing deep technical knowledge in a simple manner to customers, ensuring they understand the value of our solutions * Managing risks associated with designs and driving technology direction **Skills You'll Need** To succeed in this role, you'll need: * In-depth experience with Cisco ACI * In-depth experience with Cisco SD-WAN * Strong knowledge of Routing & Switching * Cisco LAN/WAN expertise * CCNA/CCNP qualification **About arenaflex** arenaflex is a global leader in secure connectivity and collaboration platforms, serving 1.2 million business customers internationally. With over 175 years of heritage, we've brought together our best people and capabilities into a B2B powerhouse, dedicated to helping businesses build stronger, smarter, and more secure futures. **Our Culture** At arenaflex, we value diversity and inclusion, believing in making a positive impact on society. We champion digital inclusion, equipping people, businesses, and communities with digital skills to thrive. Our organisation celebrates difference, fosters innovation, and provides opportunities for growth and development. **Why Join arenaflex?** As a member of our team, you'll be part of a diverse and multi-skilled group that makes a significant impact on society. With millions of businesses relying on us daily, joining arenaflex means you can be part of a dynamic and forward-thinking organisation that's committed to innovation and excellence. **Flexible Working** We welcome applications from job share partnerships, those working reduced hours, or any other flexible working arrangements. We're committed to making reasonable adjustments for the selection process, so please don't hesitate to inform us if you require any support. **Don't Meet Every Single Requirement?** We're an inclusive employer, committed to building a diverse and authentic workplace where everyone can be their best. If you're excited about this role but your past experience doesn't align perfectly with every requirement, please apply anyway – you may just be the right candidate for this or other roles in our wider team. **Apply Now** If you're a motivated and experienced professional looking to make a real impact, we encourage you to apply for this exciting opportunity. Join arenaflex and be part of a dynamic team that's shaping the future of business connectivity and collaboration. []( [Apply for this job]( Apply for this job