**Experienced Customer Service Representative – Exceptional Customer Experience and Team Collaboration**

At arenaflex, we're revolutionizing the way we deliver exceptional customer experiences and team collaboration. As a Customer Service Representative, you'll be at the forefront of this movement, working with a talented team to exceed customer expectations and drive business growth. If you're passionate about delivering top-notch service, working in a fast-paced environment, and growing with a dynamic company, we want to hear from you! **About arenaflex** arenaflex is a leading provider of exceptional portable sanitation and site services, with over 700 employees across six states. As an employee-owned company, we're committed to providing opportunities for under-credentialed overachievers to earn more than just a paycheck. Our team is dedicated to exceeding customer expectations in portable restrooms and services, hand-washing stations, fencing, and storage containers. **A Day in the Life** As a Customer Service Representative, you'll be the face of arenaflex, working with inbound and outbound phone calls, emails, and other forms of communication to address the needs of our customers. You'll be responsible for: * Accurately and efficiently inputting orders and appointments into multiple different computer programs, documenting inquiries for outside sales * Problem-solving independently and as a team to resolve customer issues * Handling escalated phone calls promptly to minimize customer irritation and providing a summary to managers * Excellent interpersonal, verbal, and written communication skills * General office duties including filing, faxing, and creating Word and Excel documents * Flexibility in performing all other duties needed on an AD-HOC basis **Qualifications and Skills** To succeed in this role, you'll need: * 3-5+ years of Customer service and/or general office administrative experience preferred * Strong organization and time management skills * Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment * Dependability and excellent attendance * Passion for delivering exceptional customer experiences and team collaboration * Ability to multitask and work at a fast pace **What We Offer** At arenaflex, we're committed to the growth and development of our employees, offering: * On-the-job training and advancement opportunities * A unique life-long learning program that provides tuition reimbursement for almost any class * Annual performance bonuses and shareholder opportunities to management * An exceptional benefits package, including employer-paid medical, vision, and dental for you and your family, plus paid time-off and generous 401k with company match * A fully remote work arrangement, with flexible hours and a 9 am to 5:30 pm CST Monday to Friday schedule **Our Culture** At arenaflex, we're committed to diversity and inclusion, providing equal opportunities for all people (race, gender, age, religion, and identity) through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We believe that different ideas, perspectives, and backgrounds create a strong and innovative workforce that delivers outstanding results. **How to Apply** If you're passionate about delivering exceptional customer experiences and team collaboration, we want to hear from you! Apply now to join our team and start your journey with arenaflex. Benefits and Perks * Competitive salary, commensurate with experience * Hourly pay: $16.50 to $18.00 (DOE) * Benefits: employer-paid medical, dental, vision, and 401k with company match * Paid weekly * Fully remote work arrangement, with flexible hours and a 9 am to 5:30 pm CST Monday to Friday schedule * Company-provided equipment * Must reside within 2 hours of any of our offices (Taylor, San Antonio, San Marcos, Waco, Kingsland) Why Join arenaflex? * Be part of a dynamic and growing company that's changing the way we deliver exceptional customer experiences and team collaboration * Work with a talented team that's passionate about delivering top-notch service and growing with the company * Enjoy a fully remote work arrangement, with flexible hours and a 9 am to 5:30 pm CST Monday to Friday schedule * Take advantage of our exceptional benefits package, including employer-paid medical, vision, and dental for you and your family, plus paid time-off and generous 401k with company match * Grow your career with on-the-job training and advancement opportunities, and a unique life-long learning program that provides tuition reimbursement for almost any class Apply Now! Don't miss out on this exciting role! Apply now to join our team and start your journey with arenaflex. Apply for this job