Experienced Customer Service Representative – Administrative Operations and Office Support

Join the Team at blithequark: Deliver Exceptional Service and Drive Operational Excellence blithequark is seeking a highly organized and detail-oriented Customer Service Representative to play a vital role in our daily administrative operations. As a key member of our team, you will be responsible for providing top-notch support, ensuring seamless office management, and fostering strong relationships with our customers, suppliers, and colleagues. If you're a motivated and customer-focused professional looking for a dynamic work environment, we encourage you to apply. About blithequark and Our Industry blithequark has established itself as a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. Our commitment to delivering reliable and efficient solutions has earned us a loyal customer base in the Tulsa and Grand Lake areas. We're dedicated to maintaining our reputation for excellence and are looking for talented individuals to join our team. Key Responsibilities Office Administration: Organize and optimize office procedures, assist associates with various tasks, and maintain a high level of productivity. Communication Management: Sort and distribute communications in a timely manner, ensuring that all stakeholders receive the information they need. Record-Keeping: Create and update records, ensuring accuracy and validity of information, and maintain organized filing systems. Meeting and Appointment Scheduling: Schedule and plan meetings and appointments, ensuring that all necessary parties are informed and prepared. Supply Management: Monitor the level of supplies and handle shortages, ordering replacement stock as needed. Issue Resolution: Resolve office-related malfunctions and respond to requests or issues, providing solutions and escalating problems when necessary. Interdepartmental Collaboration: Coordinate with other departments to ensure compliance with established policies and procedures. Relationship Building: Maintain trusting relationships with suppliers, customers, and colleagues, providing exceptional customer service and support. Receptionist Duties: Perform receptionist duties when needed, including greeting visitors, answering phone calls, and responding to emails. Essential Qualifications and Skills To succeed in this role, you should possess the following qualifications and skills: Proven Experience: Previous experience as a back-office assistant, office assistant, or in another relevant administrative role. Computer Systems Knowledge: Familiarity with back-office computer systems, office equipment, and software applications. Organizational and Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Analytical and Problem-Solving: Strong analytical abilities and aptitude in problem-solving, with the ability to think critically and creatively. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences. MS Office Proficiency: Proficiency in MS Office, including Word, Excel, and Outlook. Driver's License and Transportation: A valid Driver's license and dependable transportation are required. Preferred Skills and Qualifications While not essential, the following skills and qualifications are preferred: QuickBooks and Excel: Knowledge of QuickBooks and Excel, with the ability to learn and adapt to new software applications. Office Management Procedures: Thorough understanding of office management procedures and best practices. Continuing Education: A commitment to ongoing learning and professional development. What We Offer At blithequark, we're committed to providing our team members with a supportive and dynamic work environment, along with a range of benefits and perks. These include: Competitive Compensation: Excellent compensation and benefits package, including traditional benefits and paid time off. Flexible Scheduling: Flexible family scheduling, with opportunities for work-life balance. Continuing Education: Continuing education and opportunities for growth and professional development. Company Provided Uniforms: Company-provided uniforms, including an annual boot allowance. Company Provided Vehicle: Company-provided take-home vehicle. Costco Membership: Costco membership. Chiropractic Care: Chiropractic care (4 annual visits). Comprehensive Benefits: 401k, Dental Insurance, Life Insurance, Medical Insurance, and Vision. Why Join Our Team? At blithequark, we're dedicated to building a team of talented and motivated professionals who share our commitment to excellence and customer satisfaction. By joining our team, you'll have the opportunity to: Make a Difference: Make a positive impact on our customers and community. Grow and Develop: Grow and develop your skills and career. Work with a Great Team: Work with a dynamic and supportive team. Enjoy a Competitive Benefits Package: Enjoy a comprehensive benefits package and perks. How to Apply If you're a motivated and customer-focused professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Don't miss this opportunity to join our team and start making a difference! Apply for this job