**Experienced Customer Service Call Center Representative - Sales (Work From Home) at blithequark**

Are you a customer service enthusiast with a passion for sales and a knack for building meaningful connections with people? Do you thrive in fast-paced environments and enjoy the challenge of meeting sales goals? If so, we invite you to join blithequark as a Customer Service Call Center Representative - Sales (Work From Home) and become the voice of our company. **About blithequark** blithequark is a global leader in communications and technology, dedicated to delivering innovative solutions that connect people and businesses. As a member of our team, you'll be part of a dynamic and diverse group of professionals who share a common goal: to redefine customer service and create a world where everyone has access to the latest technology and services. **Your Impact** As a Premier Service Consultant specializing in customer acquisition and service, you'll play a critical role in providing solutions to prospective and existing customers to optimize their service experience, drive satisfaction, and loyalty. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and ultimately deliver an outstanding customer experience. **Your Day-to-Day** * Identify upsell opportunities and make recommendations to right-fit customers with the latest technology, services, and offers. * Work in a fast-paced, inbound contact environment that handles a high volume of calls, chats, emails, or other types of customer interactions. * Use multiple tools and systems to resolve various service, billing, and payment inquiries as well as maintain customer records. * Be an expert at simplifying the explanation of customer bills, rate plans, and features of blithequark's products and services. * When issues arise, step in to perform basic troubleshooting and/or engage Tier 3 support to resolve various customer-impacting issues that span multiple networks such as Internet, voice, and data services. * Work a set schedule, including breaks, lunches, and scheduled open time to ensure availability to answer customer calls and provide exceptional service. **What You Can Look Forward To** * Paid training and additional resources to support success in your new role as a blithequark Premier Service Consultant. * Competitive hourly rate starting at $16.40/hour (and up) + up to $3,000 in commissions monthly if all sales goals are met. * Amazing perks and benefits, including: + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short-term and long-term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible blithequark mobility plans and accessories, blithequark internet (and fiber where available), and blithequark phone **What We're Looking For** * Call center or customer service experience. * Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. **WFH Requirements** * You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). blithequark will provide all the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy, etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. **Career Possibilities** Career possibilities are limitless with blithequark. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of blithequark, we'd love to hear from you! Apply today! **Equal Employment Opportunity** It is the policy of blithequark to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, blithequark will provide reasonable accommodations for qualified individuals with disabilities. **Apply Now** If you're ready to join our team and become the voice of blithequark, click the link below to apply: Apply Job! Apply for this job