**Experienced Customer Care & Sales Representative – Work from Home Opportunity with blithequark**

Are you a customer service enthusiast with a passion for sales and a knack for building lasting relationships? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Customer Care & Sales Representative to join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. **About blithequark** At blithequark, we're more than just a company – we're a community of innovators, thinkers, and problem-solvers who are dedicated to helping people unlock their technology's untapped potential. With a team of over 17,000 employees worldwide, we're one of the leading providers of comprehensive protection and smart tech help solutions that keep consumers connected. Our 5 Leadership Principles – Put Customers First, Play A Team Sport, Take Ownership, Collaborate and Then Commit, and Reach Full Potential – guide us in our everyday interactions and help us deliver a seamless, award-winning customer experience. **Job Summary** As a Customer Care & Sales Representative at blithequark, you'll be responsible for providing exceptional customer service while selling our Connected Home product and other offerings to customers on every call. You'll engage with customers to understand their technology needs and provide tailored solutions to meet those needs. If you're a people person with a passion for sales and a knack for building lasting relationships, we want to hear from you! **Key Responsibilities** * Evaluate and assist with customer concerns in a timely and professional manner * Sell blithequark's Connected Home product and other offerings to customers on every call * Explain device capabilities, wireless carrier data product offerings, and company policies to customers * Meet sales and customer experience goals and objectives * Escalate calls to the appropriate tier of customer service function when necessary * Provide accurate information and conduct yourself in a way that is consistent with blithequark's values * Listen to customer needs and provide tailored solutions to meet those needs **Requirements** * High school diploma or equivalent * Customer service experience and a desire to upsell to customers * Ability to retain knowledge and learn product information and customer information * Attention to detail and ability to multitask with speed and accuracy * Friendly, professional, and respectful demeanor * Flexible and able to adapt to changing business needs * Organization and problem-solving skills * Reliable track record in attendance and performance * Ability to spend 4-8 hours per day sitting and working at a computer in a call center environment * Computer literacy and ability to learn call center software * Working knowledge of multiple hardware platforms and operating systems (Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment, and applications) * Bilingual skills are a plus * Ability to achieve sales and customer experience goals and objectives **Work from Home Requirements** * Required to work in a distraction-free workplace that meets blithequark's standards * Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed * Must have a hard-wired internet connection (Wi-Fi or hotspots are not allowed) **Benefits** * Competitive hourly rate with opportunities for advancement and bonuses * Comprehensive benefits package, including medical, dental, and vision health coverage, vacation time, holiday pay, and 401(k) plan * Fun and casual work environment * Opportunities for professional growth and development * Collaborative and supportive team environment **What We Offer** * A dynamic and fast-paced work environment * Opportunities for professional growth and development * Comprehensive benefits package * Collaborative and supportive team environment * Flexible work arrangements, including work from home options * Competitive hourly rate with opportunities for advancement and bonuses **How to Apply** If you're a motivated and customer-focused individual with a passion for sales and a knack for building lasting relationships, we want to hear from you! Apply now to join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. Apply Job! **About blithequark** At blithequark, we're passionate about helping people unlock their technology's untapped potential. With a team of over 17,000 employees worldwide, we're one of the leading providers of comprehensive protection and smart tech help solutions that keep consumers connected. Our 5 Leadership Principles – Put Customers First, Play A Team Sport, Take Ownership, Collaborate and Then Commit, and Reach Full Potential – guide us in our everyday interactions and help us deliver a seamless, award-winning customer experience. **Join Our Team** If you're a motivated and customer-focused individual with a passion for sales and a knack for building lasting relationships, we want to hear from you! Apply now to join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. Apply Job! Apply for this job