**Experienced Bilingual (Spanish/English) Sales Customer Experts - Evening/Overnights - Remote Opportunity at arenaflex**

At arenaflex, we're on a mission to revolutionize the way businesses operate in the digital age. As a global leader in digital business services, we empower the world's best brands to streamline their operations, drive growth, and make a meaningful impact on their communities and the environment. With a diverse team of over 500,000 passionate and inspired individuals speaking more than 300 languages, we're committed to creating a workplace that's inclusive, supportive, and conducive to happiness and a healthy work-life balance. **Benefits of Joining arenaflex** We're proud to offer a comprehensive benefits package that includes: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to recharge and refocus * Employee wellness and engagement programs to support your physical and mental well-being **About arenaflex and You** At arenaflex, we believe that our people are our greatest asset. We're looking for fearless individuals who share our passion for delivering exceptional customer experiences and driving business growth. As a Sales Customer Expert, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. **Your Responsibilities** As a Sales Customer Expert, your key responsibilities will include: * Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Meeting sales objectives as defined **Qualifications** We're looking for individuals who possess the following qualifications: * 6 months of sales customer service experience minimum * Bilingual - Spanish and English * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * 6 months of call center experience, preferred * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills * 6 months of sales experience minimum * Ability to work independently * Ability to work in a constantly changing and fast-paced environment * Ability to stay composed and objective * Strong listening skills * Superior negotiating skills **Work from Home Requirements** To ensure a seamless and productive work experience, we require: * Internet Requirements: + Minimum subscribed download rate equal to or exceeds 15.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN + Proof of internet speed required * Clean and quiet workspace **Be Part of Our arenaflex Family** At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's surrounded by positive, supportive, and challenging people, where everyone feels welcome and valued. **EOE/Disability/Vets** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and supportive of all employees, regardless of their background, culture, or identity. **Apply to Join arenaflex Today!** If you're a fearless individual who's passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you! Apply now to join our arenaflex team and become a part of our mission to revolutionize the way businesses operate in the digital age. ```html Join arenaflex Today! Apply now to become a part of our arenaflex team and start your journey to success! Apply Now ``` Apply for this job