**Experienced Bilingual Customer Support Specialist – Delivering Legendary Service at arenaflex**

At arenaflex, we're on a mission to revolutionize the way our customers experience exceptional service. As a Bilingual Customer Support Specialist, you'll be at the forefront of this mission, providing world-class support to our valued customers. If you're passionate about delivering legendary service, have a flair for communication, and are eager to grow with a dynamic team, we want to hear from you! **Why Join arenaflex?** As a family-owned company, arenaflex has built a reputation for stability and success, with over 9,000 employees across 13 locations in North America. Our commitment to excellence is reflected in our state-of-the-art facilities, comprehensive benefits, and opportunities for growth and development. At arenaflex, you'll find a collaborative and inclusive work environment that values diversity, equity, and inclusion. **Key Responsibilities:** As a Bilingual Customer Support Specialist, you'll be responsible for: * Processing customer orders, making product recommendations, and handling account inquiries using our cutting-edge technology * Developing expertise in our products and solutions to answer customer questions confidently and efficiently * Building strong relationships with customers through phone, email, and chat interactions * Understanding customer needs and recommending arenaflex's best solutions to meet their requirements * Assisting customers in navigating our website and online ordering system **Minimum Requirements:** To succeed in this role, you'll need: * A high school diploma or equivalent; a bachelor's degree is preferred * Excellent problem-solving, listening, and communication skills * Prior customer service experience is a plus, but we'll train you if you're eager to learn * Fluency in both verbal and written English and Spanish (bilingual) **Benefits:** At arenaflex, we offer a comprehensive benefits package that includes: * Complete health insurance coverage and a 401(k) plan with a 6% employer match starting on day one * Multiple bonus programs to recognize your hard work and dedication * Paid holidays and generous paid time off to recharge and relax * A Tuition Assistance Program that covers professional continuing education to help you grow in your career **Employee Perks:** As an arenaflex team member, you'll enjoy: * Best-in-class, clean, and modern facilities to work and relax in * A first-class fitness center and nearby walking path to stay active and healthy * Opportunities to participate in regular team events and build strong relationships with your colleagues **Career Growth Opportunities:** At arenaflex, we're committed to helping you grow and develop in your career. As a Bilingual Customer Support Specialist, you'll have the opportunity to: * Develop your communication and problem-solving skills through in-depth training and coaching * Build strong relationships with customers and colleagues through our collaborative and inclusive work environment * Take on new challenges and responsibilities as you grow and develop in your role **Work Environment:** Our California branch is located at 4810 South Hellman Avenue, Ontario, CA 91762. As a Bilingual Customer Support Specialist, you'll work full-time hours from 12:30 PM to 9 PM, 4 weekdays and 1 weekend day. **Compensation:** We offer a competitive hourly rate of $25 to $30 per hour, with a $2 shift differential. With significant growth and earning potential, you'll have the opportunity to advance your career and increase your earnings over time. **How to Apply:** If you're passionate about delivering legendary service and are eager to join a dynamic team, apply now! Visit our website to submit your application and take the first step towards a rewarding career at arenaflex. Apply for the job now! Apply for this job Apply for this job