Experienced Account Executive, Customer Base – Driving Revenue Growth and Customer Success through Strategic Sales and Relationship Management

Welcome to blithequark blithequark is a global human capital management (HCM) company with a presence in North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform is designed to drive efficiency, productivity, and compliance for the global workforce. At blithequark, we are committed to making work life better for our employees, customers, partners, and communities globally. About the Opportunity We are seeking an experienced Account Executive, Customer Base to join our team. As a Customer Base Account Executive (CBAE), you will be responsible for driving revenue growth within our existing customer base. This role focuses on identifying whitespace opportunities, strengthening executive-level relationships, and guiding customers on their ongoing blithequark journey. By leveraging insights, industry knowledge, and a consultative sales approach, you will help customers maximize their investment and unlock new value from our solutions. Key Responsibilities Own and manage a portfolio of existing customers in the 250–1000 employee segment, developing and executing strategic account plans to drive revenue growth and customer satisfaction. Identify and execute upsell and cross-sell opportunities, aligned to customer business goals, and conduct whitespace analysis to map buying journeys and uncover areas for expansion. Partner with Customer Success, Solution Consultants, and other internal teams to deliver a unified customer experience, ensuring seamless communication and collaboration. Engage key decision-makers and influencers across HR, Payroll, Finance, and IT functions, building trust-based relationships and positioning blithequark as a long-term partner. Maintain and update account plans in Salesforce, ensuring pipeline accuracy and disciplined opportunity management, and progress opportunities through defined sales stages. Meet and exceed quarterly and annual quota targets, contributing to the growth and success of blithequark. Skills and Experience We Value 3–5+ years of B2B sales experience, ideally in SaaS, HCM, or technology solutions, with a proven track record of achieving or exceeding quota in an account management or expansion role. Strong business acumen, with the ability to understand customer strategy, financial metrics, and operational drivers, and exceptional communication, presentation, and negotiation skills. Comfort with sales technology, including Salesforce, Consensus, Outreach, Gong, LinkedIn Sales Navigator, and other tools, with a growth mindset and ability to thrive in a fast-paced, evolving sales environment. Ability to work in a team-oriented environment, collaborating with cross-functional teams to drive customer success and revenue growth. What's in it for You At blithequark, we are committed to providing a supportive and inclusive work environment that fosters growth, development, and well-being. We offer a range of benefits, including: Competitive pay and benefits package, with opportunities for bonuses and incentives. Comprehensive wellness initiatives, including mental health support, fitness programs, and employee assistance programs. Excellent time away from work programs, including vacation, sick leave, and holidays. Opportunities for professional growth and development, including training, mentorship, and career advancement opportunities. A commitment to community impact, including volunteer days and our charity, blithequark Cares. Our Culture and Values At blithequark, we are passionate about making work life better for our employees, customers, partners, and communities globally. We are committed to: Diversity, equity, and inclusion, fostering a culture of respect, empathy, and understanding. Employee well-being, providing a supportive and inclusive work environment that promotes mental and physical health. Customer success, delivering exceptional service and support to our customers, and helping them achieve their goals. Innovation and growth, embracing new ideas, technologies, and approaches to drive business success and stay ahead of the curve. How to Apply If you are a motivated and results-driven sales professional looking to join a dynamic and growing company, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. Important Notes Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget, and location. Proficiency in English is required for this position, as this role will regularly interact with English-speaking stakeholders, co-workers, managers, and/or clients across the world. We are committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Beware of fraudulent recruiting. Legitimate blithequark contacts will use an @blithequark.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. Apply for this job