Executive Director, Agentic AI
Job Description:
• Define the enterprise Agentic AI vision and roadmap, aligned to business outcomes (cost reduction, revenue growth, productivity, experience uplift).
• Establish clear differentiation between LLM tools, copilots, workflows, and autonomous/multi-agent systems.
• Identify and prioritize high-value agentic use cases (e.g., customer support resolution, claims/prior auth automation, contract leakage reduction, operational orchestration, developer productivity).
• Own the design and evolution of the Agentic AI Platform.
• Lead delivery of production-grade agentic solutions, not POCs.
• Ensure agents are embedded into real digital experiences (chat, IVR, portals, internal tools).
• Drive build-once, reuse-everywhere agent capabilities across channels and domains.
• Define and enforce Agentic AI governance frameworks, including safety boundaries and guardrails, explainability and auditability, data privacy and security controls, bias, hallucination, and failure-mode mitigation.
• Build and lead high-performing AI engineering and applied science teams.
Requirements:
• 12+ years in software engineering, platforms, or AI/ML, with 5+ years in senior leadership roles.
• Hands-on experience delivering AI systems at enterprise scale (not just experimentation).
• Deep understanding of:
• LLMs, SLMs, RAG, embeddings, vector databases
• Agent frameworks and orchestration patterns
• Distributed systems, APIs, event-driven architectures
• Proven ability to operate in regulated, high-availability environments.
• Strong executive communication and stakeholder-management skills.
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
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• Define the enterprise Agentic AI vision and roadmap, aligned to business outcomes (cost reduction, revenue growth, productivity, experience uplift).
• Establish clear differentiation between LLM tools, copilots, workflows, and autonomous/multi-agent systems.
• Identify and prioritize high-value agentic use cases (e.g., customer support resolution, claims/prior auth automation, contract leakage reduction, operational orchestration, developer productivity).
• Own the design and evolution of the Agentic AI Platform.
• Lead delivery of production-grade agentic solutions, not POCs.
• Ensure agents are embedded into real digital experiences (chat, IVR, portals, internal tools).
• Drive build-once, reuse-everywhere agent capabilities across channels and domains.
• Define and enforce Agentic AI governance frameworks, including safety boundaries and guardrails, explainability and auditability, data privacy and security controls, bias, hallucination, and failure-mode mitigation.
• Build and lead high-performing AI engineering and applied science teams.
Requirements:
• 12+ years in software engineering, platforms, or AI/ML, with 5+ years in senior leadership roles.
• Hands-on experience delivering AI systems at enterprise scale (not just experimentation).
• Deep understanding of:
• LLMs, SLMs, RAG, embeddings, vector databases
• Agent frameworks and orchestration patterns
• Distributed systems, APIs, event-driven architectures
• Proven ability to operate in regulated, high-availability environments.
• Strong executive communication and stakeholder-management skills.
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
Apply tot his job
Apply To this Job