EPIC Client Systems Admin or Admin Asscoiate, FCH - IT EDI

Remote Full-time
Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 1.000000

Standard Hours: 40.00

Shift: Flexible 1st shift 7 am to 5 pm with an on-call rotation every 4th week

Shift Details: Holidays: no Weekends: no

Job Summary:

The Epic Client Systems Administrator (ECSA) is responsible for assisting in the administration, maintenance, and support of Epic Client Systems servers and clients for Froedtert Health's Information Systems. Performing monthly updates and biannual upgrades using Epic Kuiper, Citrix PVS, monitoring Epic Client systems with Epic System Pulse. Work with team and Epic TS on support issues tracked in Sherlock and ServiceNow. Establish trends and capacity planning using System Pulse Analytics. Will be working with all Epic client applications but specifically assisting with current Interconnect and Hyperdrive end-point projects..

Candidates can be hired at 2 levels depending on their experience:

Associate Level:

A minimum of 2 years direct experience working as an Microsoft Windows Server Administrator, Citrix Virtual Apps OR VMware. In lieu of experience, formal training in one of these specialties is acceptable.

Knowledge of computer/network principles at a level normally acquired through completion of an associate degree in a relevant technology field OR acquired through a combination of education and experience is required.

Training :

Microsoft Windows Server administration, IIS web servers, VMWare, Citrix Virtual Apps, Citrix NetScaler, Microsoft Active Directory, DNS, and a basic understanding of networking is preferred

Licensure Preferred:

ONE of the following certifications: Microsoft MCP or MCSA, Citrix CCA-V or CCP-V, CompTIA Server+, or vmware VCP.

Career Level

A minimum of 2 years direct experience working as an Epic Client Systems Administrator.

Experience supporting Epic Client Systems with Microsoft Windows Servers, IIS, VMware, Citrix Virtual Apps including networking terminology and concepts, Microsoft AD, DNS, Citrix Provisioning Services (PVS), Virtual Apps, and Citrix Netscaler is preferred.
EDUCATION DESCRIPTION:

Knowledge of computer/network principles at a level normally acquired through completion of an associate degree in a relevant technology field OR acquired through a combination of education and experience is required.
TRAINING DESCRIPTION:

Microsoft Windows Server administration, IIS web servers, VMWare, Citrix Virtual Apps, Citrix NetScaler, Microsoft Active Directory, DNS, and a basic understanding of networking is preferred.
SPECIAL SKILLS DESCRIPTION:

Strong logical and analytical thinker.

Attention to detail.

Able to find root causes of problems and quickly determine efficient solutions.

Can anticipate risks and mitigate in the moment.

Comfortable under high-stress and exhibits poise and focus.

Strong verbal and written communication skills.

Fully utilizes standard required tool sets (ServiceNow, PWA, ITIL, etc).

Customer service orientation and strong interpersonal skills.
LICENSURE DESCRIPTION:

Epic Client Systems Administrator certification is required along with ONE of the following certifications: Microsoft MCP or MCSA, Citrix CCA-V or CCP-V, CompTIA Server+, or vmware VCP.

Compensation, Benefits & Perks at Froedtert Health

Pay is expected to be between: (expressed as hourly) $32.54 - $55.66. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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