Enterprise Solutions Architect

Remote Full-time
Role Summary

This role serves as a senior technical leader bridging strategic partnerships and enterprise solution architecture. The position combines partner-facing technology leadership with hands-on solution design, responsible for shaping and delivering complex, multi-service solutions that integrate internal platforms with partner technologies.

The role directly supports revenue growth, joint go-to-market execution, and large-scale client transformation initiatives.

Key Responsibilities:

Partner Technology & Alliances

Act as the technical lead for strategic technology and consulting partners

Define and drive joint solution architectures and integrated offerings

Align partner capabilities with internal platforms and services

Lead co-innovation efforts and development of reusable partner-enabled solutions


Serve as a technical advisor to partner executives and internal stakeholders





Solution Architecture & Client Engagement

Design and deliver end-to-end enterprise solutions across digital operations, CX, automation, and platform services

Translate client requirements into scalable architectures and operating models

Work with the SA team on solutioning for strategic pursuits, including RFPs, proposals, and executive presentations


Engage directly with clients to identify transformation and modernization opportunities





Revenue & Deal Support

Partner with Sales Executives and Client Partners to shape and win complex deals

Drive technical solution strategy, differentiation, and risk mitigation

Align solutions to measurable business outcomes and client value



Standardization & Innovation

Develop shared services architectures and reusable solution assets

Promote consistency across architecture, integration, and deployment models

Identify emerging technologies and drive partner-led innovation opportunities



Qualifications

Required Experience

10+ years in enterprise architecture, solution design, or technical consulting

Experience working with technology partners and alliances in a client-facing capacity


Proven track record supporting complex sales pursuits and solution delivery





Technical Expertise

Cloud architecture (Azure, GCP, hybrid environments – Compute / Network / Storage / Security)

Integration architecture (APIs, platform ecosystems)

Data, automation, and workflow solutions

Experience designing multi-service or BPaaS solutions



Leadership & Communication

Ability to engage executive and technical stakeholders

Strong collaboration across sales, product, delivery, and partner teams

Effective at translating business needs into technical solutions
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