EMS Ambulance Software Liaison (Remote / Flex Schedule)

Remote Full-time
Requirements (Summary): • EMS , EMT , Paramedic , Dispatcher , AKA industry experience required • Customer Service Experience is required • Technology/Software skills are required • Great personality is required Benefits / Perks • Part-time flexible remote schedule • Ability to work around an EMS schedule • Work from home About us We are a fast-growing, innovative software company that focuses on the first responder community. We are currently in 29 states, multiple countries, multiple languages and expanding fast. Since our founding in 2014, we have worked to make software solutions faster, more accessible, easier to use, and more data driven. We provide a suite of products that serve EMS agencies, fire departments, and state & federal health departments across the US and abroad. To learn more : www.unified-solutions.io?utm_source=HumanResources Updated Software Version We have released a new version of our software designed to be faster, more intuitive, and efficient for field crews and administrators. You can see an overview here: university.unified-solutions.io/? Free Software We are going to market with a "first application is free" approach — meaning the first application any agency uses with us costs absolutely nothing. We’re doing this as a way to give back to the EMS community and remove all barriers to trying better technology. Our goal is for agencies to experience the platform, feel the improvement, and see the value firsthand. Where you come in There is a clear need in EMS to have software representation by people who truly understand the challenges agencies face. That’s why our liaisons come from EMS backgrounds — EMTs, paramedics, dispatchers, and frontline responders who know the reality of the work. Your role as an EMS Software Liaison is to be the friendly, knowledgeable point of contact for agencies exploring our software. You will be supported by specialists from our team, but your personality, reliability, and EMS insight are what make the difference in helping agencies adopt better tools. This job is ideal for someone who is • People-oriented -- you enjoy interacting with people in the EMS industry • Dependable -- you’re someone people can count on; successful customer service for many agencies is as much about stability as anything else • Achievement-focused -- you enjoy taking on challenges, even if you might run into obstacles Job Type: Part-time Pay: $20.00 - $50.00 per hour Benefits: • Flexible schedule Application Question(s): • (Required) Can you share a couple sentences summarizing your EMS experience ? • (Not Required) If applicable, what EMS leadership experience do you have? • (Required) Can you share your relevant customer service experience? • (Required) What tech / software skills do you have? Work Location: Remote Apply tot his job
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