Email & Retention Marketing Expert (Klaviyo / Flows / Segmentation) for Premium Ecommerce Brand

Remote Full-time
We operate ShadeSpace.com, a premium ecommerce brand selling custom shade sails worldwide with express freight included, backed by our commercial manufacturing operation Shade Systems (shadesystems.co.nz / shadesystemsglobal.com).

We are assembling a small expert team to scale customer acquisition and retention. We need an Email & Retention Specialist capable of building and optimizing flows and campaigns for LTV, AOV, and repeat purchase.

Responsibilities:

• Build automated flows (cart, browse, post-purchase, winback)

• Create campaign calendars & segmentation strategies

• Write conversion-oriented email copy

• Build modular templates

• Optimize for engagement, conversion, and retention

• Provide clear performance reporting

Preferred Platform: Klaviyo

Ideal Candidate:

• Strong ecommerce email background

• Understanding of retention metrics & LTV

• Ability to build from zero and optimize over time

• Strategic + technical execution ability

• Comfortable with A/B testing & segmentation

• Can work with UX, PPC, SMM, and CRO teams

Deliverables May Include:

• Full flow mapping

• Copy + creative direction

• Segmentation & personalization

• Performance dashboards

To Apply, Please Provide:

1. Relevant ecommerce email experience (Klaviyo preferred)

2. Example flows or screenshots (no private data)

3. Strategy for improving LTV for ShadeSpace users

4. Pricing structure (project/retainer/hourly)

5. Availability

This is a great opportunity to work with an innovative, lean team backed by a global manufacturer. We welcome AI workflows, automation systems, and fast iteration cycles.

Only apply if you are confident, hungry, self-motivated, and forward-thinking.

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