eCommerce Operations Associate
Job Description:
• Oversee the day-to-day technical operations of our ecommerce platforms.
• Maintain the accuracy and usability of our online store through item setup, maintenance, and product information management.
• Ensure the integrity of product images, descriptions, and pricing.
• Troubleshoot technical issues related to orders, website experience, and UX/UI features.
• Manage and update product data, including inventory levels, pricing, and product attributes.
• Collaborate with cross-functional teams to ensure accurate and timely product launches and updates.
• Provide support to customer service and other internal teams regarding online orders, website functionality, and app usage.
• Assist in the development and implementation of new website features and enhancements.
• Assist in monitoring website performance metrics (e.g., traffic, conversion rates, page load times) and identify areas for improvement.
• Conduct regular website audits to ensure optimal functionality and user experience.
• Keep up to date with the latest ecommerce trends, technologies, and best practices to influence the enhancement roadmap.
Requirements:
• 2+ years of demonstrated experience in an eCommerce Operations or related position preferred
• Shopify experience required
• Bachelor’s degree preferred
• Strong technical troubleshooting skills
• Experience with CMS and PIM platforms such as Bynder
• Familiarity with project management tools such as Jira, Confluence, Asana, and similar
Benefits:
• Long hours may be required
• May require weekend and night work for events
Apply tot his job
Apply To this Job
• Oversee the day-to-day technical operations of our ecommerce platforms.
• Maintain the accuracy and usability of our online store through item setup, maintenance, and product information management.
• Ensure the integrity of product images, descriptions, and pricing.
• Troubleshoot technical issues related to orders, website experience, and UX/UI features.
• Manage and update product data, including inventory levels, pricing, and product attributes.
• Collaborate with cross-functional teams to ensure accurate and timely product launches and updates.
• Provide support to customer service and other internal teams regarding online orders, website functionality, and app usage.
• Assist in the development and implementation of new website features and enhancements.
• Assist in monitoring website performance metrics (e.g., traffic, conversion rates, page load times) and identify areas for improvement.
• Conduct regular website audits to ensure optimal functionality and user experience.
• Keep up to date with the latest ecommerce trends, technologies, and best practices to influence the enhancement roadmap.
Requirements:
• 2+ years of demonstrated experience in an eCommerce Operations or related position preferred
• Shopify experience required
• Bachelor’s degree preferred
• Strong technical troubleshooting skills
• Experience with CMS and PIM platforms such as Bynder
• Familiarity with project management tools such as Jira, Confluence, Asana, and similar
Benefits:
• Long hours may be required
• May require weekend and night work for events
Apply tot his job
Apply To this Job