Document Management System SME
Location: Remote
Clearance: Must be a U.S. Citizen
Employment Type: Full-time, Contract
Position Summary
The Document Management System (DMS) Subject Matter Expert (SME) will lead the design, integration, and implementation of an enterprise DMS solution on the Salesforce platform for a federal agency. This individual will serve as the technical and functional authority on document lifecycle management, metadata standards, and secure content storage and retrieval within a FedRAMP-authorized environment. The ideal candidate combines deep DMS expertise (e.g., Google DMS, Documentum, SharePoint, or OpenText) with hands-on Salesforce implementation experience.
Key Responsibilities
• Architect and implement a secure, scalable DMS solution integrated with Salesforce to support document creation, classification, versioning, and archival in compliance with federal records management standards.
• Serve as the primary liaison between business stakeholders, Salesforce developers, and DMS engineers to define requirements and oversee end-to-end solution design.
• Configure and optimize document metadata schemas, access control lists (ACLs), retention schedules, and audit capabilities to meet agency and NARA guidelines.
• Develop migration strategies for legacy document repositories (e.g., Documentum, Google Drive, SharePoint, FileNet) into the new DMS architecture.
• Lead integration design using Salesforce APIs, middleware, or native connectors for seamless document synchronization.
• Ensure DMS architecture aligns with FedRAMP, FISMA, and agency-specific security and data-retention requirements.
• Provide governance oversight for document taxonomy, naming conventions, and change management procedures.
• Create and maintain technical documentation, configuration guides, and standard operating procedures.
• Support testing, validation, and user-acceptance efforts to ensure system performance and compliance.
• Train users and administrators on DMS functionality, best practices, and record management policies.
Required Qualifications
• U.S. Citizenship is required.
• Bachelor’s degree
• 8+ years of experience implementing and supporting enterprise DMS or ECM (Enterprise Content Management) solutions.
• Demonstrated experience integrating a DMS solution (such as Google DMS, Documentum, SharePoint, or OpenText) with Salesforce.
• Strong understanding of Salesforce architecture, APIs, and document management features (e.g., Files, Content, and Records).
• Experience designing and managing document classification, metadata, version control, and access governance.
• Proven success delivering DMS solutions in a federal or highly regulated environment.
• Proficiency with workflow automation, records retention policies, and secure document storage best practices.
• Excellent communication skills with the ability to translate technical solutions into business-friendly language.
Why Join Us
• Shape the modernization of a mission-critical federal system by integrating secure, compliant DMS capabilities within Salesforce.
• Collaborate with an agile, cross-functional team delivering cutting-edge cloud solutions to the public sector.
• Competitive compensation and professional growth opportunities in federal digital transformation and Salesforce ecosystem leadership.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Work Location: Remote
Apply Now
Apply Now
Clearance: Must be a U.S. Citizen
Employment Type: Full-time, Contract
Position Summary
The Document Management System (DMS) Subject Matter Expert (SME) will lead the design, integration, and implementation of an enterprise DMS solution on the Salesforce platform for a federal agency. This individual will serve as the technical and functional authority on document lifecycle management, metadata standards, and secure content storage and retrieval within a FedRAMP-authorized environment. The ideal candidate combines deep DMS expertise (e.g., Google DMS, Documentum, SharePoint, or OpenText) with hands-on Salesforce implementation experience.
Key Responsibilities
• Architect and implement a secure, scalable DMS solution integrated with Salesforce to support document creation, classification, versioning, and archival in compliance with federal records management standards.
• Serve as the primary liaison between business stakeholders, Salesforce developers, and DMS engineers to define requirements and oversee end-to-end solution design.
• Configure and optimize document metadata schemas, access control lists (ACLs), retention schedules, and audit capabilities to meet agency and NARA guidelines.
• Develop migration strategies for legacy document repositories (e.g., Documentum, Google Drive, SharePoint, FileNet) into the new DMS architecture.
• Lead integration design using Salesforce APIs, middleware, or native connectors for seamless document synchronization.
• Ensure DMS architecture aligns with FedRAMP, FISMA, and agency-specific security and data-retention requirements.
• Provide governance oversight for document taxonomy, naming conventions, and change management procedures.
• Create and maintain technical documentation, configuration guides, and standard operating procedures.
• Support testing, validation, and user-acceptance efforts to ensure system performance and compliance.
• Train users and administrators on DMS functionality, best practices, and record management policies.
Required Qualifications
• U.S. Citizenship is required.
• Bachelor’s degree
• 8+ years of experience implementing and supporting enterprise DMS or ECM (Enterprise Content Management) solutions.
• Demonstrated experience integrating a DMS solution (such as Google DMS, Documentum, SharePoint, or OpenText) with Salesforce.
• Strong understanding of Salesforce architecture, APIs, and document management features (e.g., Files, Content, and Records).
• Experience designing and managing document classification, metadata, version control, and access governance.
• Proven success delivering DMS solutions in a federal or highly regulated environment.
• Proficiency with workflow automation, records retention policies, and secure document storage best practices.
• Excellent communication skills with the ability to translate technical solutions into business-friendly language.
Why Join Us
• Shape the modernization of a mission-critical federal system by integrating secure, compliant DMS capabilities within Salesforce.
• Collaborate with an agile, cross-functional team delivering cutting-edge cloud solutions to the public sector.
• Competitive compensation and professional growth opportunities in federal digital transformation and Salesforce ecosystem leadership.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Work Location: Remote
Apply Now
Apply Now