Director, Records Management

Welcome to Mastercard – a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments and businesses around the world. We are looking for a highly motivated and experienced Director of Records Management to join our team and oversee the organization, maintenance, and protection of our company's records. As the Director, you will play a critical role in ensuring compliance with legal and regulatory requirements, as well as promoting efficient and effective record-keeping practices. If you have a strong background in records management and a passion for maintaining accurate and secure records, we encourage you to apply for this exciting opportunity. Develop and implement records management policies and procedures in accordance with legal and regulatory requirements. Oversee the organization and maintenance of all company records, both physical and electronic. Ensure that all records are properly labeled, stored, and archived for easy retrieval and accessibility. Establish and maintain record retention schedules to ensure compliance with legal and regulatory requirements. Train and educate employees on proper record-keeping practices and procedures. Conduct regular audits of records to ensure accuracy, completeness, and security. Collaborate with cross-functional teams to identify and prioritize record-keeping needs and requirements. Monitor industry trends and best practices in records management and implement improvements as needed. Manage relationships with third-party vendors for off-site storage and digital archiving solutions. Work closely with legal and compliance teams to respond to any legal or regulatory inquiries related to records management. Develop disaster recovery and business continuity plans to protect company records in case of emergencies or disasters. Lead and mentor a team of records management professionals to ensure a high level of operational excellence. Serve as the main point of contact for all records management related matters and provide guidance and support to all departments within the company. Maintain and report on key performance indicators to measure the effectiveness of the records management program. Continuously evaluate and improve processes to increase efficiency and reduce costs related to records management. Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job