Director of Operations

At Offchain Labs , we are not just building products — we’re leading a movement. We are committed to creating a decentralized, secure, and transparent future through blockchain technology. Our mission is to push the boundaries of blockchain innovation and foster a creative, collaborative, and inclusive culture where ideas can come to life. We know that the future of blockchain technology is limitless, and the best way to achieve this is by working with the brightest minds. We’re looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries. If you believe in the importance of transparency, trust, and the decentralization of control, and if you’re curious, adaptable, and want to disrupt the status quo, then we want to hear from you. Why Offchain Labs ? Our team is committed to bridging the gap between the current state of blockchain and its potential. Our flagship product, Arbitrum One, is a dominant force in Ethereum scaling and is trusted by enterprises, developers, and users worldwide. But that’s just the beginning. Our passionate team is constantly building on this success, rolling out innovative tools such as Arbitrum AnyTrust, Arbitrum Orbit, Stylus, BoLD, and Arbitrum Nitro. Offchain Labs also contributes to the Ethereum core protocol with the Prysm consensus client. Following the successful raising of $ 3.8M in seed funding in January 2019, as well as $20M in Series A and $100M in Series B funding in 2021, we are looking to expand our team. We invite individuals with a strong interest in blockchain and a talent for approaching problems from unique perspectives to join us in shaping the future of this dynamic field. We are looking for a proactive and strategic Director of Business Operations to join our internal operations team. This key leadership role will act as a systems architect and process optimizer, focused on streamlining workflows, enhancing collaboration, and efficiently allocating resources to support scalable growth. The ideal candidate will be able to translate complex technical concepts into clear strategies and provide support to our globally distributed, cross-functional teams. They will be responsible for implementing cutting-edge technologies and serving as an internal consultant, offering a holistic perspective critical to the company's success. What you'll do: Synthesize complex operational data into clear, concise, and actionable insights for exec-level reporting. Act as a central connector within the organization, responsible for defining clear, concise communication frameworks and ensuring alignment, transparency, and timely execution across all teams. Lead high-impact special projects. Create and implement strategies to ensure cross-functional operational excellence throughout the business. Identify business inefficiencies by utilizing data and key performance indicators (KPIs). Systematically manage and optimize the allocation of engineering and development resources to product teams. Partner with product and engineering leads to conduct thorough product diligence, ensuring new initiatives are technically feasible and align with market needs, and internal resource allocations. Work closely with team leads to identify project bottlenecks, forecast resource needs, and implement practical solutions that streamline workflows and ensure high productivity. What you'll need: 10+ years of progressive business operations or strategic planning experience, with at least 5 years in a senior leadership role. Bachelors Degree required, plus for an MBA or Graduate degree. Experience working in the blockchain industry, with a deep understanding of its core principles, technologies, and challenges (e.g., scalability, security, decentralization). A strong background in engineering or product management, with demonstrated experience leading and coordinating cross-functional teams. Proven expertise in strategic project management, resource allocation, and operational process optimization. Track record of leading complex, ambiguous projects with multiple partners successfully. Demonstrated ability to navigate the unique challenges of a remote-first or decentralized work environment, including experience managing a physical office or facilities. Perks: Remote-first global workforce + NY office Annual company offsite + team onsites Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Labs Job Seekers: Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email [email protected] At Offchain Labs , we believe that diversity, equity, inclusion and belonging are essential to our success. We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team. Originally posted on Himalayas