Director of National Accounts (Pacific North West Region) - Hotel del Coronado, Curio Collection by Hilton and Waldorf Astoria Grand Wailea
About the position Responsibilities • Represents hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 60 guest rooms) with or without meeting space and/or onsite (hotel) catering. • Represents hotel in significant interactions dealing with customers relative to sales and operational questions, concerns and issues. • Negotiates contracts with customers and commission agreements with third party agencies. • Initiates the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. • Develops and quotes prices for same. • Develops sales forecasts, salesperson productivity and market segment plans. • Monitors the successful execution of these plans and oversees the maintenance of sales files, accounts and other administrative duties. • Attends weekly sales departmental meeting and other scheduled meetings to support business operations. • Conducts site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. • Meets with clients and travel industry experts on and off property and attends major trade events around the world. • Provides guidance to sales managers. • Provides training for administrative support. • Focuses on business process and continuous improvement using 'best practices' standards as norms for the office. • Conducts customer (internal/external) site inspections of represented properties. • Travels to industry and company-related tradeshows/meetings in various destinations. • Participation in key organizations as recommended by management. • Inputs and retrieves information from computer systems for file maintenance, correspondence, reporting and preparation of budgets and forecasts. Requirements • Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in-house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in-house CAD program). • Requires a minimum of two years' experience in hotel sales. • Minimum of four years of college level courses with an emphasis on business. • Bachelor's degree in Hotel Management, Business Administration, Marketing or Communications preferred. Benefits • Competitive salary based on experience and location. Apply tot his job