Digital Content Strategist - UX Writer

Remote Full-time
Description:
• Create content strategies and direct information hierarchy, content types, voice and tone
• Collaborate with other UX experts on content organization
• Seek simplicity, distilling complex concepts into clear content
• Create and manage user-centric content for all steps of the digital experience
• Develop tools such as content matrices and editorial calendars
• Regularly audit and inventory online content
• Lead efforts to continuously improve digital content
• Assist with creation and maintenance of Humana digital content guidelines

Requirements:
• Bachelor's Degree in English, Journalism or similar field
• At least 8 years of content strategy and UX writing experience
• E-commerce experience
• Experience creating content strategies, content matrices, and content inventories
• Experience writing and optimizing content for a variety of content types, digital channels and secure portals
• Experience with all facets of digital content publishing and best practices
• Experience working with varied stakeholder teams including subject matter experts, content reviewers, editors and legal and compliance professionals
• Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to move between strategic and tactical work
• Familiar with working in a regulatory environment

Benefits:
• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Paid time off including company and personal holidays
• Volunteer time off
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance and many other opportunities

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