Desktop Support Technician
Responsible for implementation and support of desktop and mobile devices, applications, peripherals, network devices, airline specific equipment (Kiosk, Flight Information Display Systems), public address systems, and time clock equipment. Responsible for a broad scope of operational support and Install, Move, Add, and Change (IMAC) requests supporting the IT infrastructure in office environments, CS&S Centers, and airport locations. Perform preventative maintenance on operational equipment. Configures, installs, customizes, maintains, tests, and troubleshoots hardware systems with minimal direction. Provides bench repair, maintenance, troubleshooting, and configuration of IT equipment. Provides exceptional Customer Service to our Internal Customers. Provides packaging, unpacking, documentation, shipment, and receipt of equipment as needed for support of the enterprise. Southwest Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job