Data Analyst-(Salesforce Experience)
About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog. Reports To Team Lead, Data Analytics What You Will Be Doing • Own account, lead, contact, and customer creation in systems and suggest process improvements/ strategies for clean data. • Perform data management and analysis for ChargePoint Sales business process in systems and sales tools which will include the review of incoming data requests, data inspection and correction of data quality issues. • Understand how data integrations impact systems and sales tools. • Continuously striving for clean data, process, reporting, and system improvements. • Collaborate with sales operations and business units to document the data definitions, business rules and data flow. • Responsible for migration activities: cleansing, mapping fields to other objects or systems, data load requests from sales and sales operations teams. • Assist project managers in developing project plans, executing project tasks and communicating issues and status in a timely manner. • Develop quality reports and dashboards in SFDC based on requirements and requests. • Perform additional data analyst duties and departmental coverage as assigned. What You Will Bring to ChargePoint • Perform and maintain data quality on ERP and CRM systems that provide better business and financial reporting accuracy • Process improvements associated with Salesforce account creation • Ability to work independently and efficiently in a fast paced, complex high-tech environment. • Ability to work across time zones in India, Europe, and USA (California) • High energy and positive problem-solving skills • Creative, flexible, and proactive to accomplish tasks on schedule. Requirements • Bachelor’s degree • Minimum 2+ years working as a Data Analyst supporting sales organizations. • Experience with Salesforce Sales Cloud (SFDC) • Familiarity with Data Loader, Demand Tools and/or other Data Import tools • High proficiency in Microsoft Excel required. • An analytical problem solver. • Hands-on experience with developing dashboards and reports in Salesforce. • Perform and maintain data quality on ERP and CRM systems that provide better business and financial reporting accuracy. • Experience with managing projects in Jira and Confluence Location Remote-India We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact. Apply tot his job