Customer Success Manager

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. As a Customer Success Manager, you will help companies across North America streamline their operations with Odoo’s integrated suite of business applications, guiding clients through every stage of their Odoo journey. Responsibilities Contact customers currently using Odoo Analyze clients' business operations and drive adoption Execute all phases of a subscription renewal plan Build and maintain relationships with clients Empathize with customer needs Be part of the entire sales cycle Skills Bachelor's Degree Experience negotiating and closing new business Passion for software products 1-2 years experience in sales Excellent communication skills Proven track record of exceeding quota Proficiency in G-Suite applications preferred Experience with ERP Experience in a SaaS company Available immediately An affinity for business operations Additional languages Benefits Healthcare Dental Vision Life Insurance FSA HSA Matching 401K Matching Commuter Benefits PTO (Paid-time-off) Paid sick days Paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees Company Overview Odoo is an open-source business software that provides ERP and CRM solutions. It was founded in 2005, and is headquartered in Louvain-la-neuve, Vlaams-Brabant, BEL, with a workforce of 5001-10000 employees. Its website is