Customer Service Representative – Spanish/English Bilingual
Job Description: • Responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations • Categorizing all calls received in one of the categories provided • Record any abusive and/or extraordinary calls • Be responsible for other duties as assigned Requirements: • High School Diploma or equivalent required • At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields. • Bilingual proficiency in English and Spanish is required • Must be proficient in data entry skills including keyboard, mouse, 10-key pad • Basic knowledge of Microsoft Office • Full Time - Must have availability from 7:30am -6:00pm ET, Monday - Friday • Must have Private area to work and space to set-up equipment and High Speed Internet connection • Contingent on passing a background check and a drug test. Benefits: • NO WEEKENDS! • Paid Training • Bi-annual Bonuses to those Who Qualify! • Health Club Reimbursements • Career Growth Opportunities • Exciting, Fun, and Supportive Work Environment • Coworkers Who Feel Like Family; We celebrate you! Apply tot his job