Customer Service Rep - First Notice of Loss (Work from Home or Hybrid)
MAPFRE is a global insurance leader that values talent, commitment, and innovation. They are seeking a Customer Service Representative to deliver exceptional customer experiences and assist with billing and first notice of loss claims.ResponsibilitiesAs a Customer Service Representative you will act as a key resource which includes responsibilities in answering calls for billing and functions for all products, lines of business and affiliates and coordinating first notice of loss claimsSkillsHigh School Diploma, or equivalent1 – 3 years of experience in a customer service roleAbility to make good business decisions without guidance, but escalating when neededStrong sense of accountabilityProven ability to problem solveStrong communication skillsAbility to be on the phone for extended periods of timeAbility to take constructive feedback from both peers and SupervisorsCALL CENTER BILLING or FIRST NOTICE OF LOSS EXPERIENCE PREFERREDBilingual (Spanish/English) Skills Are PreferredBenefitsCompetitive health coverageRetirement plansPaid time offFlexible work optionsLifestyle perks like employee discountsTuition reimbursementLeadership programsInternal mobility opportunitiesCompany OverviewMAPFRE a global insurance company. It was founded in 1935, and is headquartered in Madrid, Madrid, ESP, with a workforce of 10001+ employees. Its website is https://www.mapfre.com.
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