Customer Service Rep
At Rashid Marketing Inc, we are committed to delivering exceptional products and services to our customers. We are seeking a dedicated and customer-focused individual to join our collaborative team in Folsom, CA. Our team culture is built on support, growth, and delivering outstanding service. Join us and contribute to our collective success!
In this role, you will be responsible for assisting customers by providing product and service information, resolving any issues, and ensuring a positive customer experience. You will be an integral part of our team, helping us maintain our high standards of customer satisfaction and driving our growth.
Responsibilities
Provide accurate and detailed information about our products and services
Resolve customer inquiries and issues promptly and efficiently
Process orders, returns, and exchanges accurately
Maintain customer records and handle administrative tasks as needed
Collaborate with team members to ensure a seamless customer experience
Stay updated on product knowledge and company policies
Qualifications:
High school diploma or equivalent
Previous experience in customer service or a related field is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work well in a fast-paced environment and handle multiple tasks
Proficiency in basic computer applications
Friendly, patient, and customer-focused attitude
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:
Flexible schedule
Shift:
Day shift
Education:
High school or equivalent (Preferred)
Work Location: In person
Apply Now
In this role, you will be responsible for assisting customers by providing product and service information, resolving any issues, and ensuring a positive customer experience. You will be an integral part of our team, helping us maintain our high standards of customer satisfaction and driving our growth.
Responsibilities
Provide accurate and detailed information about our products and services
Resolve customer inquiries and issues promptly and efficiently
Process orders, returns, and exchanges accurately
Maintain customer records and handle administrative tasks as needed
Collaborate with team members to ensure a seamless customer experience
Stay updated on product knowledge and company policies
Qualifications:
High school diploma or equivalent
Previous experience in customer service or a related field is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work well in a fast-paced environment and handle multiple tasks
Proficiency in basic computer applications
Friendly, patient, and customer-focused attitude
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:
Flexible schedule
Shift:
Day shift
Education:
High school or equivalent (Preferred)
Work Location: In person
Apply Now